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Supercharging invoice?

m3gt2

Member
Sep 14, 2015
895
302
england
Hi, I only picked my car up a couple of days ago and tried the Superchargers on the way home. It hasn't used my free miles so I know I will get charged but how do I see the cost, and how/when do they invoice/send a receipt? Thanks
 

Roy W.

Battery running low...
Jun 3, 2019
2,307
2,319
Derby, UK
Unless you've changed it online, It'll be charged to the card you used to pay your deposit.
You might not get charged. Someone on here said that SC was free for the first 48 hours. That ties in with my experience, I’ve charged three times but only paid twice, for the second and third.
 

BobSpurs

Member
Jul 8, 2019
65
35
England
if you didn’t pay your deposit on a card, and they don’t have credit card details for you as you did all transactions as a BACS transfer, how will you get charged?
 

VanillaAir_UK

Supporting Member
Jun 17, 2019
7,962
5,458
Surrey, UK
I understand they will have a 'chat' with you when you have a service appointment.

We have already had some miles deducted off our lootbox miles. We have supercharged twice (50 kWh yesterday and 30kWh today) within around 24 hours of taking delivery but not sure which one(s) the 75 miles applies to. Is there a kWh to miles formula they use?
 
Last edited:

NorfolkMustard

Active Member
Apr 18, 2019
2,209
2,182
M3P w/FSD
I understand they will have a 'chat' with you when you have a service appointment.

We have already had some miles deducted off our lootbox miles. We have supercharged twice (50 kWh yesterday and 30kWh today) within around 24 hours of taking delivery but not sure which one(s) the 75 miles applies to. Is there a kWh to miles formula they use?

Yeah, 1000 miles = 400 kWh Details of each supercharge, and whether it was deducted from the 400 kWh or charged for, are here Tesla SSO – Login


Thanks, I got charged on the card I paid the deposit on but do you not get any kind of invoice/receipt?

details here Tesla SSO – Login
 

NorfolkMustard

Active Member
Apr 18, 2019
2,209
2,182
M3P w/FSD
If you supercharged in the way home from delivery, then you’ll probably never be charged that, nor get it deducted from any free referral quota.
That was my experience at least. Referral credits only started getting used the morning after delivery. The two supercharges on delivery day never appeared, costed or otherwise
 
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WannabeOwner

Well-Known Member
Nov 2, 2015
5,758
2,896
Suffolk, UK
People have said that they were charged on the way home from collection, but I don't think I've ever seen anything definitely say their credit card was debited as distinct from "a cost for Supercharging showed up on the dashboard". So seeing a cost, and being charged, maybe be different things.
 
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Roy W.

Battery running low...
Jun 3, 2019
2,307
2,319
Derby, UK
People have said that they were charged on the way home from collection, but I don't think I've ever seen anything definitely say their credit card was debited as distinct from "a cost for Supercharging showed up on the dashboard". So seeing a cost, and being charged, maybe be different things.
You’re right here.

My first charge on the way home from collection showed a cost on the car screen, but that was all. No mention of it on my account, and no credit card charge. My two subsequent charges do appear in both.
 
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