A few days ago, my wife was driving the inlaw's X with a blacked out MCU screen. Once I took a look at it, I rebooted the MCU. It took awhile to come back up and I thought the matter resolved. Today I went to check into the car and found out I could not access it remotely. it says its been offline since the day there was the blacked out MCU issue. The vehicle does not respond to the keyfob button pushes nor does it respond to the physical door buttons with keyfob present. I am thinking a tow to a service center is not the only option? Another issue is the mobile connector is locked in place. It's not performing any charging. Any insight or advice from anyone who has seen this issue would be appreciated. Thanks!