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Switch to 7 seat reservation?

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Yeah, you can't just change unless Tesla initiated it. In my case, I ordered Performance 7 seater when it was announced. Tesla contacted me In late Jan 2021 to change to LR 7 seater or Performance 5 seater. I wanted LR 7 seater and add the tow hitch (not an option when I ordered). However, she said it cannot be done w/o triggering the whole reordering. They already have pre-configured "equivalent" changes for people who ordered Performance 7 seater to LR 7 seater with 20 in wheels. If you don't like it, you just have to reconfigure the whole thing with current pricings.
I got alerted today that I need to update my config from the 7 seater performance to a different configuration. I called Tesla and they won’t budge on matching the price from when I initially gave them $2,500 back in 2019. They keep telling me my only option is to change to the 7 seat LR or 5 seat performance, at the current pricing. Can anyone help? Anyone have a contact who can help me? This is truly disappointing customer service, coming from a current Tesla owner since 2018.