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Telsa App not opening trunk or frunk

Discussion in 'Model S' started by Revdcaptdick, Jun 21, 2018.

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  1. Revdcaptdick

    Revdcaptdick Member

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    I cannot get my iPhone Tesla app to open the trunk or the frunk. Both respond to fob operations and to screen operations, but not to the app. Any suggestions?
     
  2. David99

    David99 Active Member

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    are you in valet mode?
     
  3. Revdcaptdick

    Revdcaptdick Member

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    I don't think so.
     
  4. Revdcaptdick

    Revdcaptdick Member

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    In fact, I know it is not in valet mode. I did not put in in valet mode on the app.
     
    • Informative x 1
  5. David99

    David99 Active Member

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    Does the app do other function OK just not trunk and frunk? If it has a weak connection it sometimes doesn't work, but then it's all features not just two. Very odd.
     
  6. Revdcaptdick

    Revdcaptdick Member

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    In the controls section, all other features work: roof (opens/closes), unlock, flash, honk. start. just no front trunk or rear trunk functions. Any suggestions?
     
  7. Ande

    Ande Member

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    very old firmware in the car ?
     
    • Like x 1
  8. Revdcaptdick

    Revdcaptdick Member

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    Well, after the Tesla techs came to the house and researched the problem, it turned out to be a password issue. I reset my password at their suggestion and everything on the app now works. Overall, a very pleasant experience.
     

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