Ok guys I just picked up my car and I have never seen this bad vehicle delivery. First they called me earlier today, my scheduled appointment was at 6.30 and they told me I had to come before 5pm. They said they couldn’t deliver that late which is weird to me my DS scheduled this last week. Pass that I said ok I will be there.
I got to Tesla and they told me the car is getting supercharged and ask me to be waited. Than a gentleman from solar power department told me he was going to deliver my paperwork while the car is supercharging. He asked me if I have seen the car yet. I said of course not. Than he takes me to service center while going there we passed by the actual delivery area where they had 2 model 3 and 1 model x waiting. My car was in the back at the service area. He asks me to check out the car I see some spots he had the wash guy come by and touch up the car. One trim between fwd and back was not alined right I pointed out and there was a chip on paint I pointed that out and also the frunk was not aligned good the gap on the right to left was not the same. They told me to take pictures and report the issues to Tesla which I think that shouldn’t be me reporting they should right this stuff down and take care of it. Other than that car is great.
Overall delivery experience was really poor. Car was and inside detail is terrible. I would have expected to have someone walk over and explain a little bit about the car but pretty much they were like sign the paperwork give us the check and take your car.
One more thing was the fwd wouldn’t open all the way and the guy was like it’s because the vehicle inside the warehouse than we took the car outside still wouldn’t open. He did a hard reset still wouldn’t open and I told the guy there has to be a setting inside the car which I find out that also. Thanks to the forums I learned more stuff here than the Tesla ppl at delivery.
Finally I took the car and left the dealership.
Here’s a picture. I will have more pictures later.
Thanks
I got to Tesla and they told me the car is getting supercharged and ask me to be waited. Than a gentleman from solar power department told me he was going to deliver my paperwork while the car is supercharging. He asked me if I have seen the car yet. I said of course not. Than he takes me to service center while going there we passed by the actual delivery area where they had 2 model 3 and 1 model x waiting. My car was in the back at the service area. He asks me to check out the car I see some spots he had the wash guy come by and touch up the car. One trim between fwd and back was not alined right I pointed out and there was a chip on paint I pointed that out and also the frunk was not aligned good the gap on the right to left was not the same. They told me to take pictures and report the issues to Tesla which I think that shouldn’t be me reporting they should right this stuff down and take care of it. Other than that car is great.
Overall delivery experience was really poor. Car was and inside detail is terrible. I would have expected to have someone walk over and explain a little bit about the car but pretty much they were like sign the paperwork give us the check and take your car.
One more thing was the fwd wouldn’t open all the way and the guy was like it’s because the vehicle inside the warehouse than we took the car outside still wouldn’t open. He did a hard reset still wouldn’t open and I told the guy there has to be a setting inside the car which I find out that also. Thanks to the forums I learned more stuff here than the Tesla ppl at delivery.
Finally I took the car and left the dealership.
Here’s a picture. I will have more pictures later.
Thanks
