My MY 048XXX is having a hard time sleeping. Initially the car went to sleep pretty consistently 42 minutes after being parked at home. About 2 weeks ago it stopped going to sleep. I'm not sure what caused this behavior to change.
I know that using the app prevents the car from going to sleep (or waking it up). I've restrained myself from using the app to check on the status of the car, Now I use TeslaFi to monitor the car and I've gone through all the suggestions offered by TeslaFi to improve the situation to no avail.
Last week I replaced the wifi hardware, hoping that would solve the problem. (The car was being serviced by an "extender" with not-great-signal.) Now I have great wifi signal at the parking spot. Almost immediately the car went to sleep once I activated the wifi. Then the non-sleeping issue came back about 6 hours later.
Two days ago I found out that my wife's phone has the Tesla App running unbeknownst to her. Not sure why it was on, but I deleted the app shortcut so she couldn't access the app accidentally. I shut the app down (not sign out) and the car went to sleep for about 6 hours. Then the car went back to it's insomnia-tic ways.
Today, as an experiment, I removed the Tesla App from both our phones and lo - the car went almost immediately to sleep. Not convinced the two actions are related, but they could be I suppose.
Does anyone have any suggestions for my dilemma? Could this be related to the app? The app was installed on 2 Android Galaxy 9 phones before we actually got the car. My current software version is 2020.44.25. We'll be using our "cards" for the time being and see if the issue resurfaces.
thanks for any help.
I know that using the app prevents the car from going to sleep (or waking it up). I've restrained myself from using the app to check on the status of the car, Now I use TeslaFi to monitor the car and I've gone through all the suggestions offered by TeslaFi to improve the situation to no avail.
Last week I replaced the wifi hardware, hoping that would solve the problem. (The car was being serviced by an "extender" with not-great-signal.) Now I have great wifi signal at the parking spot. Almost immediately the car went to sleep once I activated the wifi. Then the non-sleeping issue came back about 6 hours later.
Two days ago I found out that my wife's phone has the Tesla App running unbeknownst to her. Not sure why it was on, but I deleted the app shortcut so she couldn't access the app accidentally. I shut the app down (not sign out) and the car went to sleep for about 6 hours. Then the car went back to it's insomnia-tic ways.
Today, as an experiment, I removed the Tesla App from both our phones and lo - the car went almost immediately to sleep. Not convinced the two actions are related, but they could be I suppose.
Does anyone have any suggestions for my dilemma? Could this be related to the app? The app was installed on 2 Android Galaxy 9 phones before we actually got the car. My current software version is 2020.44.25. We'll be using our "cards" for the time being and see if the issue resurfaces.
thanks for any help.