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Tesla App, Cannot Schedule Service Appointment, 404 code

Tesla S1

Jun 19, 2012
Tesla app has always worked when requesting Service Appointment.

Now when selecting Service, my VIN comes up but GRAYED out then "Request failed with stats code 404" and cannot schedule service.

iPhone 12 Max Pro, T-mobile, but using home internet. Troubleshooting steps:
logged out and in.
restarted iPhone.
deleted and re-installed Tesla App.
Same error code on my wife's iPhone.

Any suggestions since cannot get a live person via Tesla to schedule service?
Thank you

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