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Tesla App down (again?)

Discussion in 'Model 3' started by Dante, Sep 27, 2019.

  1. Dante

    Dante Member

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    Location:
    Canada
    Assuming I didn’t get hacked, because I can still log into Tesla website, but my app stopped working and after signing out, I can no longer sign back in because it says password is wrong. Anyone else having troubles? Does this just resolve on its own?
     
    • Like x 1
  2. TBax

    TBax Member

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    May 31, 2018
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    Location:
    El Segundo
    I'm having the same issue as well
     
    • Like x 1
  3. GoFaster

    GoFaster Supporting Member

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    Nov 16, 2018
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    Location:
    Wayland, MA
    Same here. The app (iOS) put up an error saying my car was no longer in my account. But I can log on to the web site. Undoubtedly a temporary glitch.
     
  4. whatthe2

    whatthe2 Active Member

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    Denver, CO
    Same here but can’t log into app or website.

    Edit: Scratch that, I CAN log into website. Must have typed wrong PW. o_O
     
  5. PoitNarf

    PoitNarf My dog's breath smells like dog food

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    Same here. I just finished the V10 update so thought it was related to that until I saw others had the same issue.
     
    • Disagree x 1
  6. TexanEV

    TexanEV Member

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  7. Bates888

    Bates888 New Member

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    Arizona
    Yup, same here.
     
  8. M.McFly

    M.McFly New Member

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    Vancouver BC
  9. Proflig8tor

    Proflig8tor Member

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    Marietta, GA
    Same, both my phone with the new software and wife's with .9
     
  10. SD_Engnr

    SD_Engnr Active Member

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    #10 SD_Engnr, Sep 27, 2019
    Last edited: Sep 27, 2019
    Same. Must be all those people using advanced summon at the same time...

    I just need to cool my car before leaving work!


    UPDATE: Back up and running. (15 mins after issue was noticed)
     
  11. whatthe2

    whatthe2 Active Member

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    Interesting. The app kicked me out and I can't log back in as noted above. However, I went to get something from my car (figured I would need the key card, but decided to try with phone in my pocket anyway). Sure enough, I could still unlock the car with my phone. Can't figure out how this is possible when I can't log back into the app.
     
  12. MexiCanuck

    MexiCanuck Member

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    Vancouver Island
  13. Bueno

    Bueno Member

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    Sep 27, 2018
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    Location:
    Fontana CA
    Yup same here, first I got charging interrupted then kicked out of app when I went to restart charging. Checked cams on my building and seen charging cable unplugged. I was like WTF so I went outside and it was just my wife taking the car haha. Freaked me out though. App saying car no longer in account then seeing car unplugged.
     
  14. kiNGng3

    kiNGng3 Member

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    Aug 14, 2019
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    Location:
    Vancouver
    I too raise my hand... Again... Same thing last month!
     
  15. JulienW

    JulienW Active Member

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    Atlanta
    Similar error
    IMG_1860.jpeg
     
  16. funkright

    funkright Member

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    Jul 1, 2019
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    Location:
    Abbotsford BC Canada
    works for me now :)

    I would want V10, but not on my account yet :(
     
  17. Dante

    Dante Member

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    Apr 3, 2016
    Messages:
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    Location:
    Canada
    Ok fixed. Completely unnecessary thread. Just needed it to work because was headed out on a longer trip. Yay for being back!
     
    • Like x 1
  18. acarney

    acarney Active Member

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    Richland, WA
    This is happening a lot lately... hopefully they add more servers...
     
    • Like x 1
  19. dailo

    dailo Member

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    Jul 22, 2017
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    613
    Location:
    Bay Area
    Too many people are using smart summon probably and killing their servers...
     
    • Like x 1
  20. AlanSubie4Life

    AlanSubie4Life Efficiency Obsessed Member

    Joined:
    Oct 22, 2018
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    7,438
    Location:
    San Diego
    If you care, you might want to edit the picture/post and remove your VIN before your 1-hour edit time expires. Not that revealing your VIN really matters all that much, I don't think, unless you don't want Tesla to know who you are.
     

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