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Tesla app for Android version 3.10.2-388 (Nov 27, 2019) now incompatible with some phones?

Discussion in 'Software: Firmware Updates, Features, Tesla App' started by willow_hiller, Dec 3, 2019.

  1. willow_hiller

    willow_hiller Active Member

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    I've had my Model 3 since March this year, and only had minor quibbles with the phone app on my Motorola moto g(6) phone. But since the last app update, I couldn't find the app in the app store. Looked it up online to see that Google Play says the app is now no longer compatible with my phone.


    Screenshot from 2019-12-03 12-25-08.png


    Has this happened to anyone else? Do we know if this is going to be permanently incompatible?
     
  2. willow_hiller

    willow_hiller Active Member

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  3. LisaPalmer

    LisaPalmer New Member

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    New Yord USA
    If the Tesla app for the Android version is not compatible on some phones, use the lucky patcher to make it more compatible on your phone.
     
    • Helpful x 1
  4. willow_hiller

    willow_hiller Active Member

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    Thanks for the advice. I eventually learned that this problem was caused by Tesla adding NFC support to the app (and accidentally excluding all phones without NFC). They did release a version of the app without the NFC requirement, so my moto g6 was able to make use of the app again.
     

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