Tesla app issue

[Chickenlittle]

my tesla app became nonfunctional today. Had been using for 7 years, multiple phones. Other phones in family, no issues. Only thing I can think of was that I had updated iphoneX to 12.14.1 couple of hrs before. I had not closed the app (never had in past). Any similar event for others? Easily fixed with deletion of app and reloading it. Tried restarting the phone before as well as closing app without benefit

 

[Tam]

my tesla app became nonfunctional today. Had been using for 7 years, multiple phones. Other phones in family, no issues. Only thing I can think of was that I had updated iphoneX to 12.14.1 couple of hrs before. I had not closed the app (never had in past). Any similar event for others? Easily fixed with deletion of app and reloading it. Tried restarting the phone before as well as closing app without benefit

You might want to report at:

Tesla.com down? Current problems and outages | Downdetector

 

[EVie'sDad]

Or you could just go check the three other forum threads for the solution.

App shows "Temporary maintenance: Please try again later"

Getting an Odd Error Message 2nite

Is the Server for the Tesla mobile app down?

 

[TampaRich]

My app was unable to connect with my car around the same time as OP. Logout and log back in fixed it.

 

[Chickenlittle]

Need to warn people that deleting app and reinstalling will eliminate your keycard. A better thing to try first is to sign out and resign in. If you do need to delete and reinstall app be sure you have key card with you. So easy to forget that after 2 yrs of not using it

 

[EVie'sDad]

Nobody said delete the app, simply log out and log back in, doesn't affect bluetooth pairing either. Just dont clear the app cache, or you will have to repair bluetooth.

 

[SunnyInSoCal]

I recently purchased model S and was able to use the APP on my Android phone for basic functions. Y'day evening I wanted to setup a Service appointment which is only possible using their App. I was unable to connect to the car for several hours, so I logged out and in, rebooted the phone, but no success. I uninstalled the APP and now it keeps saying "Sign-in Failed. There are no products linked to your Tesla account". On PC/browser I am able to login and see my car, but I can't schedule service appointment from there. There is no "chat" option on tesla.com/support either. This is really frustrating. How do I get rid of this error message and log back in??