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Tesla App not working

sacredzero

Member
Jan 30, 2019
41
7
Fort Lauderdale
Anyone else having issues with their phone app? Last 2 days it just says error and will not update. I signed out of app and back in and says unknown error.

I can get in and out of the car just fine but no app access.
 

jrweiss98020

Tessa's Tesla
Jan 9, 2020
422
297
Edmonds, WA
Anyone else having issues with their phone app? Last 2 days it just says error and will not update. I signed out of app and back in and says unknown error.

I can get in and out of the car just fine but no app access.
Saw that this morning; said it had updated. Rebooted the phone, and it was fine.
 

elptxjc

Member
Dec 15, 2019
752
143
El Paso, TX
A few times, coincidentally when I needed it the most, the stupid thing just froze on me. But it's been working okay lately. Just tried it now, and as always, it's slow to wake up the car, but at least normal slow, meaning waiting like a minute or so.
 

focher

Active Member
Oct 15, 2013
1,010
1,450
Bay Area
Tesla has been migrating its authentication to a new, more robust, and standards based mechanism. They’ve been moving users and regions in groups. It’s possible you got caught up in that switch.
 

Evie"s last

New Member
Mar 28, 2021
1
0
Florida
This morning my vehicle was connected via Bluetooth to my phone, but when I got to work and began charging my battery, I went to the app to lock the car from outside it, app wanted my email and password. Then it gave me this message which it has given me repeatedly today: "Sign-in Failed. Server did not return expected authentication parameters. Please try later." Does this look at all familiar to anyone?
 

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