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Tesla App Notifications

Discussion in 'Model S' started by theslimshadyist, Feb 9, 2017.

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  1. theslimshadyist

    theslimshadyist NashVegas!

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    I'm no longer receiving notifications on my iPhone and Pixel. I have tried the following below to no avail and still not getting notified on the events I have triggered.

    Unchecked then checked the notifications I want to receive, logged out and logged back into the app, uninstalled and reinstalled the app.

    Anyone else having this issue?
     
  2. ev-now

    ev-now Member

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    Opposite, I had the car notifying us 10+ times - rebooted (soft from steering wheel) all sorted out. Might be the car, not the app?
     
  3. theslimshadyist

    theslimshadyist NashVegas!

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    Do I need to reboot the IC or the touch screen? I actually had to reboot the touch screen yesterday due to a wonky BT issue I was having and although coincidental, my app notifications stopped yesterday as well. Hmmmm....
     
  4. ev-now

    ev-now Member

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    I just used the two scroll wheels to reboot - YMMV but seems highly coincidental you lost notifications when rebooting. Worth a quick try.
     
  5. MorrisonHiker

    MorrisonHiker S 90D 2017.42

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    Remember the last time notifications stopped working? ;););)
     
  6. theslimshadyist

    theslimshadyist NashVegas!

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    Are you asking me if I remembered when MY notifications stopped working or when there was perhaps an outage in the past? If the later, I didn't take delivery on my car until 11/30/16.
     
  7. MorrisonHiker

    MorrisonHiker S 90D 2017.42

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    Nobody was receiving Android notifications in December and then within days the idle fees were announced (which included reminder notifications when supercharging). Maybe a new release or another announcement soon?
     
  8. theslimshadyist

    theslimshadyist NashVegas!

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    Ahhhhhh.....
     
  9. theslimshadyist

    theslimshadyist NashVegas!

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    I called support and they suggest I try the scroll wheel sequence and if that didn't resolve to "power cycle" the car. Time to bust out the manual for that one.
     
  10. MorrisonHiker

    MorrisonHiker S 90D 2017.42

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    With the idle fees, some owners started receiving notifications a few days early and then nobody got notifications. It was probably easier to just turn them off than to roll back the code or push out an updated release.

    My car is at the SC tonight so I don't know if notifications are working for me. Do you receive notifications when a firmware update is ready to install? I've probably had at least 5 or 6 firmware updates in two months but never receive those notifications. I think I've only received one "update complete" notification. I receive all charging notifications just fine.
     
  11. theslimshadyist

    theslimshadyist NashVegas!

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    I have the software update notification selected so when the app is working properly, I do get notified when a software update is available.
     
  12. ev-now

    ev-now Member

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    I must be a somebody, my notifications were working fine in December ... must have just been you nobodies who were affected ;)
     
    • Funny x 1
  13. MorrisonHiker

    MorrisonHiker S 90D 2017.42

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    On Android? There were lots of Android users who weren't receiving any notifications between 12/7 and 12/16 or so.
     
    • Informative x 1
  14. ev-now

    ev-now Member

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    Yep, Nougat - didn't skip a beat that I noticed.
     
  15. Patrick W

    Patrick W Active Member

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    I charged twice today, once at a supercharger and once here at home. I received "started" and "completed" notifications both time on my ancient iPhone 5.
     
  16. MorrisonHiker

    MorrisonHiker S 90D 2017.42

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  17. theslimshadyist

    theslimshadyist NashVegas!

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    Dang, I was hoping this wasn't the case.
     
  18. ev-now

    ev-now Member

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    Soft reset did not work presumably?
     
  19. MorrisonHiker

    MorrisonHiker S 90D 2017.42

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  20. theslimshadyist

    theslimshadyist NashVegas!

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    Nope.
     

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