Tesla App on Android slower than iOS?

[andrewket]

I'm running firmware 4.5 on my MS. I recently switched back to Android from iOS. The Tesla app on iOS worked reliably, and connected to the car within a few seconds. I've noticed on android that it can take 20-30 seconds to connect, and in a few cases it hung completely. I've had to kill the app using the task manager and start over. I'm using a Samsung Galaxy S4. Connectivity on the phone is fine; all other apps and surfing are fast. It doesn't seem to matter if I'm using WiFi, 3G, or LTE.

Anyone else using both platforms? Have you observed similar?

Andrew

 

[justaddsun]

Told you you should have gotten a One . Actually I often find that I have to back out out of the app and reopen it, then the red Tesla screen opens up and the app opens in 2-3 seconds. The reason for this is it may have still been open, but inactive, from a previous session (where I may have just pressed the home button to get out of the app) and when you reopen the Tesla app you're actually opening that previous inactive session (where you may see it continuously scrolling, but not open). Just my observations.

 

[anthony]

Its obvious to me that they didn't take quite as much care with the android app.

Using it on my wife's iphone was much better
iphone shows a black roof and my android shows the white one (i have a black roof)
it always takes approx 10-30 seconds to load, and sometimes the map is all messed up and doesn't display

i'm running a galaxy nexus

 

[rdrcrmatt]

I too just switched from Android to iOS and noticed the same thing. The app is actually useful now.

 

[phat78boy]

The android app has a memory bug somewhere. Every time I open the app, I first bring up my recent programs and kill the application. Then, the app opens and connects quickly.

If the app is still running in the background when you try to open it, it just hangs for a long time.

 

[Puyallup Bill]

Interesting. I run the app on an iPad and a low end LG phone. Seem to run at the same speed. My car is green and the Android car is green and the charge port ring is illuminated green - car is not charging. The iPad car is black and the charge port ring is dark.

 

[Kraken]

I've noticed the same on 3 different android devices (all htc).

 

[BillShepp]

I also fairly frequently find I need to kill the app on Android before it'll connect. Also the location tab updates much more fluidly on iOS when the car is traveling, on Android it updates every 5-10 seconds, less than 1 second on iOS.

 

[WhiteP85]

My Galaxy S3 has the same issues. Map screen gets corrupted and has trouble connecting reliably. I have to kill it or reboot. My wife's iPhone works as expected. I hope they are working on fixing the bugs. It is not as if this is an issue on an old Android release or on obscure devices.

 

[dsmith2189]

I've noticed the same on 3 different android devices (all htc).

I have HTC also. If my application does not connect in 1-2 seconds, I know that it will just spin for a long time. I just quit and restart. it then connects right away. once running it is responsive.

 

[TechGuy]

I know this thread is from a year ago... but I just got my Model S and have noticed exactly the same thing. Has anyone discovered any solutions to this, other than closing the application and opening it again? Works fine from Apple devices.

 

[MrSchultz]

2016 and the Android app is still unbelievable slow to connect. Usually I need to kill the app and start it again to connect. Not cool Tesla! Fix it!

 

[zambono]

Cause Android lol, had too sorry

 

[TechGuy]

It's really a shame. I sent Elon a tweet recently, but doubt that anything will come of it. Very frustrating. I'm hopeful that some third party will build another app one day.

Twitter

 

[jcadman22]

I've found that switching between tabs/functions pretty consistently wakes things up in the Android app.

 

[Pluto]

2016 and the Android app is still unbelievable slow to connect. Usually I need to kill the app and start it again to connect. Not cool Tesla! Fix it!

I hate how slow the Android app is too, but when you open it, try waiting 5 seconds, pressing the home button, then opening the app again. I've found this to work pretty well (still it's only a workaround). And I never need to close/start up the app again by doing this.

 

[supratachophobia]

I'm running firmware 4.5 on my MS. I recently switched back to Android from iOS. The Tesla app on iOS worked reliably, and connected to the car within a few seconds. I've noticed on android that it can take 20-30 seconds to connect, and in a few cases it hung completely. I've had to kill the app using the task manager and start over. I'm using a Samsung Galaxy S4. Connectivity on the phone is fine; all other apps and surfing are fast. It doesn't seem to matter if I'm using WiFi, 3G, or LTE.

Anyone else using both platforms? Have you observed similar?

Andrew

Yes, the Android app has some room for improvement. What you describe has generally been par for the course for me.

 

[Alex D]

It's really a shame. I sent Elon a tweet recently, but doubt that anything will come of it. Very frustrating. I'm hopeful that some third party will build another app one day.

Twitter

Check out the Energi app for Android. It's linked to here in the forums somewhere. It connects a lot faster than the official Android app.

 

[supratachophobia]

Check out the Energi app for Android. It's linked to here in the forums somewhere. It connects a lot faster than the official Android app.

I believe that one cost money, just FYI.

 

[TechGuy]

I'd be very happy to pay for a working app. Does anyone have a link? I can only find the iOS version.