While I don't doubt that's true in the Bay Area and SoCal, it is certainly not the case in Tesla's key markets in Europe and Asio, where Android dominates. It's just a resource prioritization issue. It appears App improvements in general have taken a back seat to Car software improvements.
Tesla App on Android
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While I don't doubt that's true in the Bay Area and SoCal, it is certainly not the case in Tesla's key markets in Europe and Asio, where Android dominates. It's just a resource prioritization issue. It appears App improvements in general have taken a back seat to Car software improvements.
wk057
Senior Tinkerer
Missed this comment the first time around.
Android market shows the number of installs at between 10,000 and 50,000.... which is a large percentage of owners even on the low end. iOS store hides that information, so, we'll have to look at something else.....
I think number of ratings on the respective markets is telling in this case. There are something like nearly 5x more ratings on the Android market than the iOS store for their respective Tesla apps. Based on that alone I'd say your assertion is false.
Andyw2100
Well-Known Member
While it's certainly not conclusive in any way, this poll is at least one solid indicator that DriverOne's comment is way off the mark: 2015 Poll for all owners - Android or iPhone?
The poll in the link above, which was only started about ten days ago and already has over 200 responses, shows a roughly even split between Android and iOS.
ZsoZso
Supporting Member
Try clearing the apps cache and logging in again. Mine was acting up Friday and that sorted it out.
green1
Active Member
force stop app, clear cache, delete data, uninstall app, re-install app.
If that fails you're pretty much hooped...
If that fails you're pretty much hooped...
Guess I'm screwed. Did all of that. I thought it was a server issue but sounds like I'm the only one having issues with it.
green1
Active Member
Then we need clarification, are you unable to load the app? or unable to log in to the app?
if it's the former, the only step left is to factory reset the phone (I know, not pleasant) if the later, then a call to Tesla is in order.
if it's the former, the only step left is to factory reset the phone (I know, not pleasant) if the later, then a call to Tesla is in order.
"Tesla App cannot be reached at this time"
over and over again..
Clearing the App memory (at home) helped, and I saw my car again.
But at work (guest wifi) I get
"Tesla App cannot be reached at this time"
over and over again..
stuck on the login page, and I can't even get enough time to supply credentials, before I get the next
"Tesla App cannot be reached at this time"
over and over again..
Did their security / access model change? Are they trying to save us from ourselves on guest networks?
Loopy.
over and over again..
Clearing the App memory (at home) helped, and I saw my car again.
But at work (guest wifi) I get
"Tesla App cannot be reached at this time"
over and over again..
stuck on the login page, and I can't even get enough time to supply credentials, before I get the next
"Tesla App cannot be reached at this time"
over and over again..
Did their security / access model change? Are they trying to save us from ourselves on guest networks?
Loopy.
green1
Active Member
could potentially be a firewall issue of some sort on that guest network, maybe try another public location, if it works at home but not at work on the same device I'd say it's not the device.
I've had this happen on my tablet all the time. Basically if you launch the app from a device and use it, and then there is an extended period of time without internet access, you rack up these can't connect messages every five minutes or so.
Assuming you had problems while on your guest wifi, your time without connectivity was at least 8hrs at work. With an error every five min; that's 100 messages to acknowledge; which is why they seem they wont go away. For whatever reason, your guest wifi wasn't allowing app connectivity. It could be that wireless isolation was turned on in the access point and both the car and phone were connected to it. Or it could just be your access point only passes http traffic and absolutely nothing else.
You need force quit the app and then you need to clear all the caches under the app info.
Last edited:
garygid
Member
The Tesla app on my Samsung Tab 2 Android tablet seems to be working fine,
although it did have trouble connecting to the car (waking it up, it said) early
this morning, but that was the first glitch in many months (2.5.36 in the car).
although it did have trouble connecting to the car (waking it up, it said) early
this morning, but that was the first glitch in many months (2.5.36 in the car).
green1
Active Member
So the android app finally had notifications, and they work great if you are looking at the screen, but I can't seem to get them to make any noise. Am I doing something wrong? Or are these notifications really silent?
beeeerock
Active Member
Mine are also silent and I haven't found a way to assign a sound to them either. I have also noted that in my case at least, I receive two notifications sent at the same time for every event. Don't know why, but assume it's just a bug.
green1
Active Member
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