Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

Tesla App opens wrong garage door

dduffey

Member
Aug 26, 2015
375
302
Austin, TX
I have two garage doors. I have setup a "Left" and "Right" homelink. In the car "Left" is set as auto open and close automatically and works great.

But if I use the Tesla app it doesn't give an option and opens the "Right" garage door. How can I control which garage door, or at minimum the door that is set to auto open.

In short, I believe the problem is with location ... for whatever reason it "thinks" the car is closest to the Right door therefore opens it (although it is in the Left spot). There isn't much I can do to try and park any further outside my driveway to make Left "more Left" and Right "more Right" or drive into the wall.

Before you say "remove the Right garage door from homelink" ... first world problem as we have two Teslas and we do want control in the car to open both doors from inside the car for various reasons (cleaning the car, loading/unloading, etc.).

Having the option in the app to control either homelink, or default to the auto open/close homelink would solve the problem.
 

Ostrichsak

Active Member
Sep 6, 2018
3,646
4,213
Colorado, USA
The solution you're looking for isn't immediately apparent. If, like me, you rarely use this feature you wouldn't even know to look there: Summon. You have to enable it within the Summon sub-menu and then select whatever door you want that car to open. Now, whenever you activate the door from the app for THAT car it will trigger THAT door. I struggled with this years ago since I never even though to check those settings since I never open Summon. They really need to relocate that adjustment to the homelink menu as that makes far more sense for ALL users.
 

Tam

Well-Known Member
Nov 25, 2012
9,515
8,652
Visalia, CA
I have two garage doors. I have setup a "Left" and "Right" homelink. In the car "Left" is set as auto open and close automatically and works great.

But if I use the Tesla app it doesn't give an option and opens the "Right" garage door. How can I control which garage door, or at minimum the door that is set to auto open.

In short, I believe the problem is with location ... for whatever reason it "thinks" the car is closest to the Right door therefore opens it (although it is in the Left spot). There isn't much I can do to try and park any further outside my driveway to make Left "more Left" and Right "more Right" or drive into the wall.

Before you say "remove the Right garage door from homelink" ... first world problem as we have two Teslas and we do want control in the car to open both doors from inside the car for various reasons (cleaning the car, loading/unloading, etc.).

Having the option in the app to control either homelink, or default to the auto open/close homelink would solve the problem.

I have 2 Teslas and 2 garage doors. Each Tesla is assigned to 1 garage door for automation, car 1 for door 1, car 2 for door 2. If I want car 1 to open door 2, I have to manually open door 2 while car 1 still automatically opens and closes door 1 and vice versa.
 

dduffey

Member
Aug 26, 2015
375
302
Austin, TX
The solution you're looking for isn't immediately apparent. If, like me, you rarely use this feature you wouldn't even know to look there: Summon. You have to enable it within the Summon sub-menu and then select whatever door you want that car to open. Now, whenever you activate the door from the app for THAT car it will trigger THAT door. I struggled with this years ago since I never even though to check those settings since I never open Summon. They really need to relocate that adjustment to the homelink menu as that makes far more sense for ALL users.

Yes!!! Almost! Works on the FSD car but our new MY doesn't have EAP/FSD [ fool me once ... ] and there is no summon menu under Autopilot.

So although I can still do homelink via the App (on the car with no summon) it does the wrong door.

I am going to try and re-enroll the doors in a different order and see if that changes the default app homelink door.
 

dduffey

Member
Aug 26, 2015
375
302
Austin, TX
I have 2 Teslas and 2 garage doors. Each Tesla is assigned to 1 garage door for automation, car 1 for door 1, car 2 for door 2. If I want car 1 to open door 2, I have to manually open door 2 while car 1 still automatically opens and closes door 1 and vice versa.

Yes, that is how I have it setup. Car 1 auto opens/closes door 1. Car 2 auto opens/closes door 2.

Car 1 in the app homelink opens door 1.

Car 2 in the app opens .... door 1.
 

Ostrichsak

Active Member
Sep 6, 2018
3,646
4,213
Colorado, USA
Yes!!! Almost! Works on the FSD car but our new MY doesn't have EAP/FSD [ fool me once ... ] and there is no summon menu under Autopilot.

So although I can still do homelink via the App (on the car with no summon) it does the wrong door.

I am going to try and re-enroll the doors in a different order and see if that changes the default app homelink door.
We don't have FSD on any of our cars so there has to be another way. I really wish they would make settings more logical in there location. Homelink settings in the Homelink menu, priority Bluetooth device assigned to profiles, etc. They come up with good ideas but regularly implement them poorly.
 

dduffey

Member
Aug 26, 2015
375
302
Austin, TX
We don't have FSD on any of our cars so there has to be another way. I really wish they would make settings more logical in there location. Homelink settings in the Homelink menu, priority Bluetooth device assigned to profiles, etc. They come up with good ideas but regularly implement them poorly.

You probably have EAP w/o FSD which has summon. I assume you find that in the Autopilot menu ... This is what AP looks like now ....
 

Attachments

  • 16293362872866411114549384234708.jpg
    16293362872866411114549384234708.jpg
    350.8 KB · Views: 21

dduffey

Member
Aug 26, 2015
375
302
Austin, TX
Here is what FSD looks like ... And since EAP has summon I assume what EAP looks like
 

Attachments

  • 16293364458755944600857227152496.jpg
    16293364458755944600857227152496.jpg
    391.6 KB · Views: 20
  • 16293364675147794632345762048552.jpg
    16293364675147794632345762048552.jpg
    327.9 KB · Views: 20

Ostrichsak

Active Member
Sep 6, 2018
3,646
4,213
Colorado, USA
You probably have EAP w/o FSD which has summon. I assume you find that in the Autopilot menu ... This is what AP looks like now ....
Nope, neither. All cars I've owned have been AP1 w/convenience features which is most similar to EAP in the AP2 cars. The point is we don't have FSD & have this option still so there surely must be a way to adjust this in other versions of non-FSD is my point.
 

MP3Mike

Well-Known Member
Feb 1, 2016
16,547
38,893
Oregon
Nope, neither. All cars I've owned have been AP1 w/convenience features which is most similar to EAP in the AP2 cars. The point is we don't have FSD & have this option still so there surely must be a way to adjust this in other versions of non-FSD is my point.
Currently, you have to have summon to change the setting. So you have to have paid for EAP or FSD. (On current vehicles in the US EAP isn't an option so you have to buy FSD to get summon.)

Maybe you could buy FSD, change the setting, and then return FSD. (Assuming that re-learning in a different order doesn't help.)

But that is a pretty crappy way to deal with a setting for an option that people had to pay $300 for on their Model 3/Y.
 
  • Like
Reactions: dduffey

serendipitous

Member
Sep 10, 2019
397
638
Maryland, USA
I’m pretty sure I had Summon when I had an AP1 car. Not Smart Summon, just basic Summon.
Yes - that's why Ostrichsak has the option. On an AP2+ car, you don't even have a Summon button (or the feature, obviously) unless you have EAP or FSD.

In the past, I think the app didn't even show you the homelink button unless you had Summon since you had to go to the summon page to hit the button. So they fixed the one side of things but not the in-car side - the car's decision of what door to open when you use the app still goes through the summon logic so you can only change it if you have the feature.
 
  • Like
Reactions: dduffey

Twiglett

Single pedal driver
Oct 3, 2014
3,053
3,139
Austin
I took the easy way out - installed Meross Garage door openers.
That way I get notifications if the door is open, it works when the car isn't in range etc etc
Still use the car homelink to open the door on arrival or close on leaving, but everything else is talking to the door opener directly.
For less than $40 each its well worth the investment for us at least.
 
  • Like
Reactions: dduffey

dduffey

Member
Aug 26, 2015
375
302
Austin, TX
I wanted to follow up. Deleting the door it was opening and then reading it solved my issue. Now the door that is set to auto open/close now also works in the controls tab in the app.

For those that don't have summon, the app will only control the first door you enroll even if you have the second enrolled device set as auto open/close.

So deleting the first door and re-adding (same name and order in the UI) it changes the logic.

Thanks for the feedback.
 
  • Like
Reactions: serendipitous

JohnnyMa

Member
Apr 23, 2021
108
105
Texas
I wanted to follow up. Deleting the door it was opening and then reading it solved my issue. Now the door that is set to auto open/close now also works in the controls tab in the app.

For those that don't have summon, the app will only control the first door you enroll even if you have the second enrolled device set as auto open/close.

So deleting the first door and re-adding (same name and order in the UI) it changes the logic.

Thanks for the feedback.
I don't know that programming order rings true - I programmed my garage door first then my gate, and Homelink via app only opens the gate. I'll probably never use this function via the app (I have MyQ instead) but it'd be cool if I can change it to just garage.
 

Francop

Member
Jul 24, 2017
31
87
Maryland
I wanted to follow up. Deleting the door it was opening and then reading it solved my issue. Now the door that is set to auto open/close now also works in the controls tab in the app.

For those that don't have summon, the app will only control the first door you enroll even if you have the second enrolled device set as auto open/close.

So deleting the first door and re-adding (same name and order in the UI) it changes the logic.

Thanks for the feedback.
I had Homelink installed today in the Y and had that problem. DeletIng and re adding solved the issue for me.
 

Products we're discussing on TMC...

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top