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What is the model number of your HPWC ? Any messages or red lights?Does anyone else have an issue where the new Tesla app reduces charging current at night? I'd like to charge at my full 48 amps, but the app keeps reducing it to 18 amps. I adjust it and every night it does the same thing
How do I check the model number? I have restarted the phone multiple times. It will charge at 48 amps but tomorrow will be back at 18What is the model number of your HPWC ? Any messages or red lights?
I would be really surprised if its the app that's doing it. Try turning off your phone overnight to see if it happens again.
1457768-01-G is the part number I foundWhat is the model number of your HPWC ? Any messages or red lights?
I would be really surprised if its the app that's doing it. Try turning off your phone overnight to see if it happens again.
Yes, that's the model number, and that's probably not overheating, Time to try the 'turn off the phone' experiment, I guess. Probably going to have to get Tesla involved.1457768-01-G is the part number I found
Do you know what size wire was used from your Breaker Box (Load Center) to the Gen3 Wall Connector and the distance between the two. If you are running a wire gauge that is too small you will get a voltage drop and the car will reduce the current to prevent wire overheating and causing a possible fire... A loose connection at the Breaker or at the Wall Connector could cause the same issue...Does anyone else have an issue where the new Tesla app reduces charging current at night? I'd like to charge at my full 48 amps, but the app keeps reducing it to 18 amps. I adjust it and every night it does the same thing
Check the size of the conductors (wire) that was used between your Breaker and the Wall Connector, they should be a minimum of 6 gauge, but ideally 4 gauge. Next make sure that the Connectors at the Wall Connector and the Breaker are properly tight.Same here -- start the app at 48 amps only to find it sometime later at 47 amps. Not a real big issue, but it would be if it were any lower.
I am willing to bet that it is not the App. I have a Model Y and am running the Android App Version 4.3.0-766 and the Car is running Version 2021.36.8.8. My Voltage sometimes runs as high a 248 volts and it will be charging at 12Kw instead of 11Kw which it is rated and I am absolutely seeing no drop is charge rate.I noticed a similar issue on my MY the other day. Played with the new app and reduced my amperage to 23 (from 24) just to check it out. Set it back to 24 but no matter what I did with the app, it would not hold 24, it kept going back to 23 when I checked in. Finally went to the car and set it back to 24 and it is holding that now. Something's amiss and it's probably the app.
Android - 4.3.0-766. MY - 2021.36.5.1
I can tell you for a fact that I have seen many botched installations where the Conductors were undersized. Remember that most of the time a Continuous Load requires a wire one gauge larger than would normally be used. Since a 6 gauge wire is rated for only 55 Amps and a 48 Amp draw times 125% (See code below) gives you 60 Amps which means that a 4 gauge wire is required for a 48 Amp draw.I'd tend to agree that its a bad connection or incorrect wiring or potentially even a bad circuit breaker.
Don't forget you can go to 'Driving...Service...Notifications' in the in-car screens to see notifications that may have been displayed but timed-out during the overnight charging sessions.
I had the same problem on my Model 3 with iOS: played with the amperage in the app for fun and, from there on, it kept setting it back to 6A.I noticed a similar issue on my MY the other day. Played with the new app and reduced my amperage to 23 (from 24) just to check it out. Set it back to 24 but no matter what I did with the app, it would not hold 24, it kept going back to 23 when I checked in. Finally went to the car and set it back to 24 and it is holding that now. Something's amiss and it's probably the app.
Android - 4.3.0-766. MY - 2021.36.5.1
It's not the app. Line voltage above 240v can cause the 47-48 amp variance as the car tries to regulate the total draw to near 11.5 kilowatts. Mine is often 248v at 47 amps, which results in an 11.7 kW charge. The car display will show the voltage, current, and total kilowatts when charging, so it's pretty easy to verify. I am pretty sure the app is just mirroring the car data.The 47 vs 48 issue I believe is related to the app. Change amps in the car instead of the app to see if that sticks.
Going to 18 automatically is not the app. There must be overheating somewhere or the voltage drop is too big and the car reduces its draw. Check your message log.
The 3's charger can actually deal with around 285 input volts, at least. There's no effort to regulate the total draw to 11.5kw, unless maybe it was added via software in the past year. The Gen2 HPWC was happy with 277V as an input and I've regularly seen 285V at 48 amps, leading to around 13.7kw. It was great, and I still don't know why they stopped supporting it in the Gen3. Technically, they didn't officially support it in later Gen2's either, but it was just a manual change.It's not the app. Line voltage above 240v can cause the 47-48 amp variance as the car tries to regulate the total draw to near 11.5 kilowatts. Mine is often 248v at 47 amps, which results in an 11.7 kW charge. The car display will show the voltage, current, and total kilowatts when charging, so it's pretty easy to verify. I am pretty sure the app is just mirroring the car data.