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Tesla App - Unknown Error

sergeman02

Member
Jul 9, 2020
6
2
Northern Virginia
Since yesterday morning, when i enter my Tesla App, it has a "! Unknown Error" in the middle. It does not show my car or controls like it previously did. I am still logged in and can use the app as my key to drive the car, but all the controls (e.g., charging) are gone. I've tried turning my phone off/on, logging off/on, and uninstalling/reinstalling the app. Any body else have this issue or know what is wrong?
 

RedTesY

Member
Mar 26, 2017
23
23
North Central, WA
This happened to me a few weeks ago. Tried all the things you did. Finally, on the phone with Tesla (weekdays, business hours only) did a hard reboot (brake pedal and steering wheel buttons depressed until "T" appears on screen) on my 2021 Model Y. That fixed it.
 
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