TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker or making a Paypal contribution here: paypal.me/SupportTMC

Tesla Autopolit upgrade option removed from Tesla site

Discussion in 'Model X: Ordering, Production, Delivery' started by WilliamZ, May 15, 2016.

  1. WilliamZ

    WilliamZ Member

    Joined:
    Mar 30, 2016
    Messages:
    177
    Location:
    San Clemente, CA
    I took delivery of my car yesterday 5/14/2016. It doesn't came with the autopilot. I thought it come with a 30days trail. As I asked, "no" is the answer. "It has to be a recent order" to have that 30 days trail offer. Again, unfair treatment for the early ordering. DS and customer services told me there is nothing they can do, and without even showing they are willing to give a try. OK, that's fine.
    They told me to purchase the option on Tesla.com. I asked: "what happen if I don't like it". They replied, you can always come here to test out the autopilot before purchase. OK, that's fine.
    I am siting in front of a computer, trying to purchase the $3000 autopilot upgrade, guess what? It is no longer available. Not for Model S and not for Model X. Not OK, and that's not fine.
    Now some of you may ask, why don't you get it when building it and ordering it? Well, I believe it is my option as long as I know it is a option. I understand it is little cheaper to build it in. But, I have 2 kids. I want to make sure it is safe and work for me before purchasing it.
    As of today, right now, on build Model X page, it is clearly printed as "enable after delivery for $3000".
    Tesla, this is not OK by my standard.

    Struggling..................................
     

    Attached Files:

  2. st50maint

    st50maint Member

    Joined:
    Jun 28, 2015
    Messages:
    106
    Location:
    New York
    I do not recall the upgrade being available online as an after delivery purchase.

    For my 2015 Model S, I made an appointment at my service center and 2 weeks later my car had autopilot for $3000.
     
    • Like x 1
  3. WilliamZ

    WilliamZ Member

    Joined:
    Mar 30, 2016
    Messages:
    177
    Location:
    San Clemente, CA
    Trust me, it was there in the "shop" site.
     
  4. jomo25

    jomo25 P4398

    Joined:
    Mar 16, 2012
    Messages:
    1,938
    Location:
    Tempe, AZ
    I also opted not to purchase the AP at build, assuming it would be avail after delivery whenever I chose.

    I also was expecting the AP trial to be available (based on recent reports), but I thought a new version of FW would offer that. I haven't seen the trial and I'm OK without it, but I thought it might be nice and actually have a good chance of making me add it much sooner than I would otherwise. (I had the classic S, so never used AP other than a 10 minute trial driving someone else's X. A 30 day trial would give me the chance to see if I really thought I'd use it or not in real life to be worth it).

    If the ability to buy it after the fact isn't there, I'll live, but I'll be pretty disappointed at losing the option as it was clearly offered. With the the rear-facing seats on the S, when it went to a build-only option, they at least they told me so I could decide.

    For now, I'm assuming it is a glitch that it's gone (and yes it was there online before), or it can still be done by calling. Let's see...
     
  5. SMSMD

    SMSMD Member

    Joined:
    Dec 2, 2015
    Messages:
    854
    Location:
    Edmonton, Alberta, Canada
    Good to know..thanks for sharing . I wanted to get it after vehicle delivery as well, I am sure it will pop up.
     
  6. ccutrer

    ccutrer Member

    Joined:
    Sep 3, 2015
    Messages:
    699
    Location:
    Saratoga Springs, UT
    Until you've actually called your service center and confirmed you can't get Auto Pilot enabled, I wouldn't be getting myself all worked up. Maybe they took it off the website to reduce expectations of instantly enabling it. On old "40" Model S it sometimes took multiple days to enable access to the full 60 battery.
     
    • Like x 1
  7. CaliX

    CaliX Member

    Joined:
    Feb 14, 2016
    Messages:
    359
    Location:
    Los Angeles
    That's weird I forgot to click the AP option when I ordered my X and I had the SC turn it on a few weeks ago. I will bet as part of the 30 day trial at the end there will be an option to call tesla and pay for it. Trust me tesla will take your 3k :)

    I really like the AP I use it all the time on the freeway. So much more relaxing to commute but there is an eerie phase you go through until you get used to it :eek:
     
  8. K-MTG

    K-MTG Sunshade Captain of TMC

    Joined:
    Oct 24, 2015
    Messages:
    2,391
    Location:
    Irvine, CA
    I previously remembered seeing it, did you give tesla a call?
     
  9. VABarb

    VABarb Member

    Joined:
    Nov 5, 2015
    Messages:
    174
    Location:
    Glen Allen, VA (Richmond area)
    I'm in the same boat.. Not a lot of reports on AP when I ordered and I was unsure of performance. I opted to wait to see how it performed - knowing I would pay a $500 premium to get this after delivery. I clearly saw this option on shop - assuming this is a glitch with website.
     
  10. Scrith

    Scrith Member

    Joined:
    Jan 18, 2015
    Messages:
    105
    Location:
    Redwood City, CA
    I'm in a similar boat...I didn't order Autopilot with my X, and I leased it, so I'm wondering if there is a reduced-price option for people leasing the vehicle, since we will only benefit from it for a limited time (until the lease is up), so it doesn't make sense to charge us the full price for the upgrade. Although, to be honest, I'm not really all that excited about it, yet...maybe a long road trip will make me regret my decision.
     
  11. MickC

    MickC Member

    Joined:
    Apr 3, 2016
    Messages:
    388
    Location:
    Belgium
    The post delivery option and price are still on the design studio.
     
  12. vandacca

    vandacca Active Member

    Joined:
    Oct 13, 2014
    Messages:
    1,961
    Location:
    Hamilton
    If you haven't ordered a vehicle with AP, I wouldn't worry. I noticed Tesla take post-delivery AP off the site late last week, but it's my guess that they're changing something (price, features, etc.) and needed to take it off temporarily. I would expect it to come back online in a few weeks with some new changes. I'm hoping for AP 2.0!

    Elon did recently tweet that some surprises were coming...
     
  13. esk8mw

    esk8mw Active Member

    Joined:
    Oct 6, 2015
    Messages:
    1,065
    Location:
    Midwest
    AP definitely can be enabled after delivery. All Teslas come with all the necessary AP hardware. Just call your Service Center.
     
  14. MichealW

    MichealW Member

    Joined:
    Sep 3, 2015
    Messages:
    153
    Location:
    Los Angeles, CA
    Speaking of Auto Pilot I just noticed yesterday that while traveling with a bike rack you can't engage it. Anyone else have this issue? Is there a go around for this? Bummer as most of my trips I'll want to have a bike rack on my 2 inch hitch.

    FYI: At first I was having sensor issues as the bike rack was there but then I put it on trailer mode and that stopped the sensors from being engaged in back but I couldn't do AP.
     
  15. dalamchops

    dalamchops Member

    Joined:
    Jan 20, 2014
    Messages:
    131
    Location:
    lam
    they probably took it off after a bunch of mis-informed owners of pre AP cars tried to purchase through the site thinking it's a retrofit.
     
    • Like x 1
  16. SMSMD

    SMSMD Member

    Joined:
    Dec 2, 2015
    Messages:
    854
    Location:
    Edmonton, Alberta, Canada
    FYI..hope it helps
    Autopilot Autosteer with bike or cargo rack
     
    • Helpful x 1

Share This Page