SpudLime
Active Member
Totally came here to say this. Probably a reach, but it’s the first thing I thought of.
-
Want to remove ads? Register an account and login to see fewer ads, and become a Supporting Member to remove almost all ads.
Tesla called and needs to replace my battery ASAP
- Thread starter lupend88
- Start date
Totally came here to say this. Probably a reach, but it’s the first thing I thought of.
Martin Tripp, the “alleged” Tesla Saboteur.
Google him.
I've heard of cars having problems and needing repairs, even when 2.5 months old.
I've never heard of a car mfr having a "smart alert program" and calling their buyer proactively and making an appointment for them.
pretty cool that they called you huh?
ℬête Noire
Active Member
I got an OTR (over the road 
) firmware update for my Bolt earlier this year to add this sort of monitoring and notification, after a couple Bolts ended up stranded roadside. The Bolt's battery design is such that a single cell failure can throw the inter-pack balance off leading to usable charge remaining being far less than your range gauge reports. The Model 3's pack design has some differences in specifics, so it's potential failure mode might not be specifically what they are addressing here, but batteries can indeed have "damaged by not system failed yet" symptoms that can be picked up via all the monitoring that's happening during normal battery management.
) firmware update for my Bolt earlier this year to add this sort of monitoring and notification, after a couple Bolts ended up stranded roadside. The Bolt's battery design is such that a single cell failure can throw the inter-pack balance off leading to usable charge remaining being far less than your range gauge reports. The Model 3's pack design has some differences in specifics, so it's potential failure mode might not be specifically what they are addressing here, but batteries can indeed have "damaged by not system failed yet" symptoms that can be picked up via all the monitoring that's happening during normal battery management.
JeffK
Well-Known Member
the TL;DR version is Tripp claimed that Tesla put 732 punctured battery modules into some Model 3s.
GM did this for the Bolt owners that suffered the low cell voltage bug, as they ended up recalling all 2017/some 2018 Bolts despite only a few in danger of developing the condition. Not a phone call, but mailed letter anyways.
Possible Chevy Bolt Battery Cell Failure Prompts GM Statement / Recall
ZachShahan
Active Member
I think RayK was simply saying that it could have been a phishing attempt. Better to look up the Tesla number online than simply call the number from the voicemail.
Both BMW and Audi will "phone home" if there are service events that need to be addressed. I had a low oil warning pop up on my Audi, and the next morning my local service center called to ask if I needed to make an appt to address it.....
I am 100% positive that Tesla's monitoring/alerting program is much much better, but to act like this is "first to market" is not accurate.
Xenoilphobe
Well-Known Member
I wish my doctor was this good.
RayK
Active Member
Not to mention that you probably should post the entire VIN in public just in case somebody wants to mess with you (or your car). That said, it's fairly easy at the moment to determine all of the leading characters (before the last 5 digits) since the car is most likely a RWD, there's only one plant building them, it's new so it's a 2018 model and an algorithm has been published (well, website really) which calculates the check character. In any event, most everybody here has been providing the last four or five digits of the VIN as this can give you some indication of the timeframe when the car was built.
I forgot to update everyone on this! So basically long story short- Tesla called and said my battery might need to be replaced. I took it in, they tested it for two days, and determined the battery is 100% fine. The main Model 3 technician explained it to me in person but a lot of it was over my head and basically all I really remember him saying was "we tested it and there are no areas of concern whatsoever". Below are the notes from my service appointment invoice PDF.
Concern: Module coolant leak test data requires additional validation.
Corrections: Coolant - HV Battery (Drain and Refill)
Performed platter enclosure leak test of HV battery. found 0.01psi loss during test. Well within the 0.2psi specifications. As per OWO narrative No HV pack needed at this time. System is fully functional and operational. Coolant system has been bled and purged. Road test normal.
Concern: Module coolant leak test data requires additional validation.
Corrections: Coolant - HV Battery (Drain and Refill)
Performed platter enclosure leak test of HV battery. found 0.01psi loss during test. Well within the 0.2psi specifications. As per OWO narrative No HV pack needed at this time. System is fully functional and operational. Coolant system has been bled and purged. Road test normal.
Similar threads
