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Tesla commitment to service

asgard

Member
Aug 17, 2013
310
9
CA
Anyone heard from service advisors about how long Tesla is going to keep servicing Roadsters?
I had a power train fault and it took a while to diagnose. The SC had to email engineering in Palo Alto who took a week to get back with possible answers.
They did debug it — turned out to be a defective ignition switch that was sending bad signals.
 

sethr

CPO Roadster #1089
Mar 24, 2013
255
150
Fairfax, VA
I asked that very question at my annual service last month - they said they'll continue servicing our Roadsters indefinitely. Of course, what other response would one expect to hear? BUT: the problem is PARTS (last year my 400 volt controller went bad due to a deteriorated seal. They told me I got the last one, from Europe.) So, it won't matter that they're willing to fix things, if there are no parts!
 

asgard

Member
Aug 17, 2013
310
9
CA
I received a refurbished PEM though technically they are supposed to use new parts.
My original JVC KD-NX505 faceplate stopped working under warranty and I received a refurb as well.
At some point we're going to run into parts issues and I'm afraid that's the end of the road for gen1 Roadsters.
Since there are so few of us, its not worth it to any aftermarket suppliers.
 

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