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Tesla contacting TMC members

Discussion in 'Off Topic' started by Matias, Aug 6, 2014.

  1. Matias

    Matias Active Member

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    Many times I have read, that Tesla has contacted owners based on their posts on TMC. How can they identify owners, because most are not using real names?
     
  2. bonnie

    bonnie Oil is for sissies.

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    Not that hard - location is specified in most user profiles & then match that with their car configuration in their signature. So the first gives the service center and the service center probably doesn't have that many cars of the same identical configuration.

    If you're asking if we give out emails, nope. Even the moderators don't have emails of forum members.
     
  3. Matias

    Matias Active Member

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    Ok, ty!
     
  4. flashflood

    flashflood Member

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    Also, many posters put their VIN in their sig. From that, Tesla knows all.
     
  5. widodh

    widodh Model S R231 EU

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    How do you think we moderators all got our Model S/Roadster?

    We made a deal with Tesla. They gave us a car and in return we give them valuable information about the posters here. There you go, the genie is out of the bottle.




    [size=-4]You hopefully understand the above is not true[/size]
     
  6. Matias

    Matias Active Member

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    I have to put an other layer of tinfoil!
     
  7. markwj

    markwj Moderator, Asia Pacific

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    They'd never be able to guess who I am.
     
  8. widodh

    widodh Model S R231 EU

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    Sure they can. Simply look for the Roadster with catch claw scratch marks on the hood.
     
  9. ThosEM

    ThosEM Space Weatherman

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    I object to net anonymity and would never post anonymously myself. Please, let's take responsibility for our comments online. It's not as if Tesla is our employer, or otherwise has powers to abuse us as "whistleblowers".

    And yes, I have been contacted by Tesla with a polite request to acknowledge that a problem I reported here had been taken care of by them. That seems eminently reasonable to me.
     
  10. cgiGuy

    cgiGuy Member

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    Some of us also use the same alias here and on the teslamotors.com forums, where they could easily get your email/phone.
     
  11. mibaro2

    mibaro2 Member

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    So can I be a moderator ? I'd like my Model S in black, please :biggrin:
     
  12. markwj

    markwj Moderator, Asia Pacific

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    Or the roadster with a laptop and CAN bus logger plugged into the diag port. So much for privacy.
     
  13. mknox

    mknox Well-Known Member

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    I agree 100% with this comment. I often find those who hide behind anonymous accounts and names are the ones making crazy claims, stirring up flame wars and such. If I make a comment, it is with my personal reputation behind it, and will correct and apologize for any errors or mis-statements I may make.
     
  14. brianman

    brianman Burrito Founder

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    @ThosEM @mknox
    And off-topic we go....

    Suggested titles:
    - internet anonymity and why my opinion is the right one
    - i used my real name and all I got was a stalker's t-shirt in my bushes
     
  15. markwj

    markwj Moderator, Asia Pacific

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    It has been pretty clear to me that stuff I have written here has been read by Tesla staff.

    There is certainly a policy that they can't post here, but there are a number who visit. If you worked for Tesla, wouldn't you be interested in what the owners were saying?

    I don't think there is anything official, but with 2,500 roadster owners spread around the world it wasn't too hard to work out who is who (especially given the context of a particular post/thread). With more Model S owners, it is harder, but still possible.

    Social media is important, particularly to a company like Tesla who doesn't advertise but relies on word of mouth.
     
  16. mknox

    mknox Well-Known Member

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    Not really. The topic is about how Tesla knows who we are to contact us, so anonymous vs. transparent postings is relevant, I think...
     
  17. brianman

    brianman Burrito Founder

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    Relevant but off-topic. Just like when I think someone's username is stupid -- relevant but off-topic.

    "Here's what I think philosophically about ___ that happens to use some of the same words as the thread at hand" is usually off-topic in my book.
     
  18. bonnie

    bonnie Oil is for sissies.

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    I'm sure they haven't figured out who I am, though. Right?

    - - - Updated - - -

    I'm saving this so I can quote you in the future, when replying to your query about why your post got moved.
    :)
     
  19. brianman

    brianman Burrito Founder

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    My philosophy about the future is....
     
  20. Argelius

    Argelius Member

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    I got a call from my local service center based on a post I made here about a week ago. Was surprised, but impressed they called.
     

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