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Tesla customer service email?

passhard

Member
Oct 26, 2019
103
30
near Montreal
i keep getting bounce backs....

anybody have a good email addy?

maybe even someone who's in charge?

a always feel like the customer service emails from Tesla are being sent from some 17 year old in a call center
 

Chaserr

Hyperactive Hyperdrive
Sep 5, 2017
2,666
6,523
Logan
Tesla doesn't have email any more. You can only reach them through the app, text responses (post-app appointment) and Twitter, if you're very lucky.

Welcome to 2019 Tesla, now with 90% fewer customer communications.

Edit - I left out phone. If you call the roadside number for flat tires they still answer but can't help with more than basic roadside.
 

PWlakewood

Active Member
Jan 9, 2019
1,798
1,121
US
Tesla doesn't have email any more. You can only reach them through the app, text responses (post-app appointment) and Twitter, if you're very lucky.

Welcome to 2019 Tesla, now with 90% fewer customer communications.

Edit - I left out phone. If you call the roadside number for flat tires they still answer but can't help with more than basic roadside.
Speaking of Twitter.....they actually responded to me today on twitter. Probably made a mistake and hit reply. :rolleyes:
 

shauk

New Member
Jan 28, 2020
1
0
SAYVILLE

Who can you contact if local customer service doesn't meet your needs? I Is there anyone between local service manager (who I can only contact through my text with the mechanic) and emailing Elon?

I'd rather resolve my issue instead of blogging about my negative experience.

Anyone have any contact numbers or emails????
 

BluestarE3

Active Member
Apr 2, 2016
4,088
5,213
Norcal
Who can you contact if local customer service doesn't meet your needs? I Is there anyone between local service manager (who I can only contact through my text with the mechanic) and emailing Elon?

I'd rather resolve my issue instead of blogging about my negative experience.

Anyone have any contact numbers or emails????
You can try the chat function on their website to contact a support person.
 

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