-
Want to remove ads? Register an account and login to see fewer ads, and become a Supporting Member to remove almost all ads.
Tesla Don't Replace Windshields?
- Thread starter rustybh1
- Start date
GalacticHero
M3-AWD+
My rear window was replaced by the Devon Pennsylvania service center in November. I had the misfortune of parking under a large tree with 4 inch diameter fruit that fell on the windshield.
SSonnentag
埃隆•馬斯克
Our Model X windshield developed an 18-inch crack over the weekend. We have no idea what caused it. Anyway, what is the procedure with insurance and scheduling with Tesla? Does the service center handle the insurance side of things?
SSonnentag
埃隆•馬斯克
Well, I got my answer in the form of a text from Tesla after I scheduled service...
"Hi Shawn, this is Tesla Service. We are actively reviewing upcoming appointments and see your vehicle is scheduled for a windshield replacement on 2/28. We would like to make you aware of the two options available:
Option 1: Glass replaced through Tesla. At the completion of the repairs, the total amount will be due in full prior to your vehicle being released back to your possession. If you choose to seek reimbursement through the insurance, you will have to submit the paid invoice on your own time. Cost is $1500 + tax.
Option 2: Glass replaced using insurance/third party glass company. Simply contact your insurance company, who will then recommend an approved glass company. They will work with Tesla to order replacement glass, with your insurance for payment, and with you to coordinate a date and time to have the glass installed. This is the method a large majority of clients use.
Please let us know how you would like to proceed. Thank you!"
I then went through my insurance company and scheduled a windshield replacement through Safelite AutoGlass, who made me click a "waiver" indicating that I understood that my vehicle has behind-the-glass cameras and will require re calibration before being able to safely utilize the cameras. So I texted the following question to Tesla and got this response:
"Will attempt going through insurance and Safelite AutoGlass. Is camera recalibration required?"
"Thank you for your response! No, they are self-calibrating cameras."
"Cool, thanks!"
So, there you have it, just in case someone else comes along with similar questions.
"Hi Shawn, this is Tesla Service. We are actively reviewing upcoming appointments and see your vehicle is scheduled for a windshield replacement on 2/28. We would like to make you aware of the two options available:
Option 1: Glass replaced through Tesla. At the completion of the repairs, the total amount will be due in full prior to your vehicle being released back to your possession. If you choose to seek reimbursement through the insurance, you will have to submit the paid invoice on your own time. Cost is $1500 + tax.
Option 2: Glass replaced using insurance/third party glass company. Simply contact your insurance company, who will then recommend an approved glass company. They will work with Tesla to order replacement glass, with your insurance for payment, and with you to coordinate a date and time to have the glass installed. This is the method a large majority of clients use.
Please let us know how you would like to proceed. Thank you!"
I then went through my insurance company and scheduled a windshield replacement through Safelite AutoGlass, who made me click a "waiver" indicating that I understood that my vehicle has behind-the-glass cameras and will require re calibration before being able to safely utilize the cameras. So I texted the following question to Tesla and got this response:
"Will attempt going through insurance and Safelite AutoGlass. Is camera recalibration required?"
"Thank you for your response! No, they are self-calibrating cameras."
"Cool, thanks!"
So, there you have it, just in case someone else comes along with similar questions.
dk10438
Member
I literally had mine replaced 2 wks ago at the SC since I didnt want safelite to do it since there were cameras that needed to be calibrated.
I would agree. Especially from a Model X. That camera tray appears to get off center easy, unless the glass installed has markings.
dk10438
Member
Safelite has came a long way.
Anyone else have glass insurance on your X? I picked up one from below a while back.
Protective Window Coating | World's Best Glass Protection | GlassParency
I just switched insurance companies picking up liberty mutual for $884 for 12 months and was surprised to see in their policy free glass replacement without any deductible. They know they were quoting on a Tesla so I'm wondering if I ever need to have the windshield replaced if a company like Satellite will do it or if Tesla will do it and will be compensated by the insurance company.
JPP
Active Member
FWIW I paid the extra $10/year to AAA to be sure that I had $0 deductible glass insurance. Just too much expensive glass on my P3D+, and even on the S with the pano roof.
Similar threads
