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Tesla door handle failure - pivot gear (anyone have one I can buy?)

Discussion in 'Model S' started by diaretical, Apr 13, 2017.

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  1. diaretical

    diaretical Member

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    While closing the driver's door, I heard a weird clanging noise which caused my heart to sink and my wallet to feel slightly lighter. I turned around to investigate and immediately noticed the door handle was flush with the body while the other door handles were still extended.

    I went home to disassemble the door and diagnose. All the microswitches tested good using a continuity test on a standard multimeter. The pivot gear was toast though. My first indicator of this was when it fell out as I was pulling the handle out of the door.

    IMG_9493.JPG

    So my three choices are:

    - Buy a new one - part # 1030273-S0-A ($734 plus tax and the cost for the 3 cheap spacers that it comes with)

    - Buy a used one on eBay for $250-$300 and roll the dice on how long a used one will last before suffering another pivot gear failure

    - Reach out to the awesome community here and check if anyone has an old broken door handle that I can buy off of you (I'd be happy to buy just the gear if you feel like disassembling the handle and sending the gear alone)

    Thanks fellow Tesla owners! Keeping my fingers crossed...
     
  2. MP3Mike

    MP3Mike Active Member

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    My understanding is that Tesla just rebuilds the handles now, they don't just replace them. In fact somebody recently said that Tesla sent a ranger out to replace the gear in their out-of-warranty Tesla at no charge.

    So if they have stock of just the gear, they should be selling them in the parts department. (Have you tried to see if they will sell you just what you need?)

    There is also supposed to be a re-build kit to replace the failed microswitches.
     
  3. SabrToothSqrl

    SabrToothSqrl Active Member

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    Mine have failed a dozen times under warranty - as of now 2 of them make grinding noises!

    If someone can make after market ones that don't needlessly move for a reasonable price... They'd be rollin' in dough.

    I'd be fine with the door handle design from my 09 Tahoe or 05 Mazda tribute! Really, they are just fine.
     
  4. diaretical

    diaretical Member

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    I'm waiting to hear back from Tesla Service/Parts on whether they carry just that pivot gear. I reached out to a Tesla Ranger and he said the broken pivot gear requires changing the entire assembly. I'm hoping maybe that has changed and Tesla decided to offer just the gear as a replacement part now.

    If not, I figure someone out there still has their old non-working door handle and would be willing to sell it to a fellow Tesla owner. Otherwise, I'll give the old "eBay and pray" method a shot :)
     
  5. MP3Mike

    MP3Mike Active Member

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  6. pfmahoney

    pfmahoney Member

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    This might be a bit of an "out there" suggestion, but could you get a machine shop to CNC one for you?
     
  7. diaretical

    diaretical Member

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    Good news! Tesla Service responded and it's $3 plus shipping!

    IMG_9498.jpg
     
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  8. sorka

    sorka Active Member

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    I think I'd like to order a handful of those on the off chance they STOP offering it in the future.
     
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  9. diaretical

    diaretical Member

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    Just as a data point - mine failed at 92,000 miles. And it's officially called a "paddle gear."
     
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  10. MP3Mike

    MP3Mike Active Member

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    Probably 4 at a minimum. Especially to make the shipping worth it. If one failed how far behind are the other 3?
     
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  11. sorka

    sorka Active Member

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    Hmm, how come the email from Tesla says in quotes "pivot gear"?
     
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  12. MP3Mike

    MP3Mike Active Member

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    Probably because that is what he asked for, so they were referring to it by the name he used. (I don't always correct my customers in situations like this either.)
     
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  13. sorka

    sorka Active Member

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    I just hope they are on the same page and are talking about the same part :rolleyes:
     
  14. sorka

    sorka Active Member

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    Are these all the same or are there different ones for each door handle? Different left vs right?

    Anyone have a part #? I'd like to ask Fremont for some of these ASAP.

    Maybe I should buy 100 of them and then buy broken handles on ebay as they come up and rebuilt them. Good for $250+ a pop :)
     
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  15. MP3Mike

    MP3Mike Active Member

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    Probably not a bad business plan. But there are other things that fail too. One person had all three things go wrong. The microswitches and pressure sensor, as well as the gear. (Just more inexpensive parts to keep on hand.)
     
  16. sorka

    sorka Active Member

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    Yes, but those other parts can be had from places like digikey, right? I'm guessing the gear may be harder to source from someone other than Tesla.
     
  17. phaduman

    phaduman Member

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    good luck with the repairs! I cannot understand anything from the picture - my car is only 6months old, but looks like I need to keep parts ready for these infamous handles for post-warranty repairs...
     
  18. whitex

    whitex Active Member

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    Not needed since Tesla sells them for $3, but if they didn't, and you feel mechanically inclined (like the OP seems to be), emachineshop.com let's you download free CAD, design, and instantly quote the part out of many available materials. I usually 3D print abs plastic at home first to ensure fit, but then you can pay to make them from metal.
     
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  19. chr20

    chr20 Member

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    Here is a rebuild from the pivot gear with stainless steel. A Croatian Tesla driver did a 3d scan and i had order some parts in a toolshop in Austria.
    I think in about 1-2 weeks the first part is tested in function.
     

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  20. whitex

    whitex Active Member

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    You could do the same using emachineshop.com if you have the broken part to take measurements from. Their free CAD program if fairly easy to use - I've been using it for years now.
     
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