Tesla endorsed Konig snow chains damaged rims

[ChrisKringle]

Hello! I joined this post when I read a memeber post about damage to their rims from using Tesla sponsored Konig snow chains. Sadly, I didn’t see that post prior to my experience installing these snow chains on my car and my rims are damaged as well. I have had my new Tesla model 3 for less than 3 months and now the rims are permanently damaged. I bought thier specifc chains because not wanting to be out of warranty. I put the Konig chains on correctly, frankly I don’t know how those chains can be installed incorrectly. I have a Tesla service appointment new week. Any advice on how to handle that service appointment? (PS, I’m not a “Karen” type, so no chance of that.) Thanks in advance for any help!

 

[GtiMart]

Not an answer to your question directly but at least it'S only the plastic caps that are scratched, the actual rims underneath should be fine. Around here I've seen many people sell those caps for real cheap, you might be able to pick a set up.

 

[philly4]

Any advice on how to handle that service appointment?

Cancel it. You didn't read the manual which has a big bold warning that says:
"If your Model 3 is equipped with aero covers, you must remove them before installing tire chains."

The damage shown in your posted photos is the aero covers...not your wheels. You explicitly did what the manual said you must not do. Aero cover damage is expected if you put chains over them.

The good news is aero covers are relatively inexpensive to replace...much less than wheels which are probably unscathed.