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Vendor Tesla Extended Warranty - Special Rates and Price Match!

Discussion in 'Model S' started by X-Care EV, Apr 9, 2019.

  1. X-Care EV

    X-Care EV Vendor

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    For those who have not yet seen, Xcelerate is offering the first 3rd party warranty for Tesla’s that works specifically for EVs and through Tesla Service. We matched the exclusions that are on Tesla’s Extended Service Agreement.

    https://www.xcelerateauto.com/x-care/

    Why buy X-Care over Tesla’s ESA?
    • Purchased from a Dealership
      • There are many people out there that have purchased a vehicle through a dealership. If you purchase through a dealer, you are not qualified to purchase Tesla’s ESA. X-care is here for you.
    • Model 3 Extended Warranty
      • Owners currently do not have an option for extended coverage options if they plan on owning well past their factory warranty. X-Care has coverage options for Model 3 customers starting at $3,200 to extend coverage for 4+ years after your factory warranty expires.
    • Smaller Deductible
      • X-Care deductible is $100 per service visit that you would pay directly to Tesla service. Tesla’s ESA is $200 per visit.
    • Cheaper Rate
      • If you purchase the warranty ahead of time, it can come out to be much cheaper than Tesla’s ESA. Find out what your cost is at www.xcelerateauto.com/x-care/
    • Rideshare and Commercial Used
      • For those that are interested in using their vehicle for Lyft/Uber, commercial purposes, or livery use, we can help you. With a surcharge, your vehicle can be X-Care protected to save on replacement costs for your vehicle.

    Special Rates: If you have more than one car that you want covered, please fill out this form (Auto Warranty Options - Xcelerate Auto) in the notes tell us the year, make, model, odometer of the additional vehicles and we will give you custom rates for bulk purchases!

    Price Match: For a limited time (until 5/1/2019) if Tesla is showing a cheaper rate on your Tesla profile than what we are offering, we will price match it. Send us a screen shot of your Tesla profile with the offering to [email protected] and we will validate.

    Referral Program: Once anyone orders, we will give you a referral code to use. Once you refer 3 people, we will give you a free wheel and tire protection plan! This comes in handy if you have 21” wheels on your Model S or 22” wheels on your Model X.

    As always, purchase online using our referral code for TMC, then you will get $100 off at checkout.

    Referral Code: “XcelerateTMC

    X-Care EV Explainer & Claims Process
     

    Attached Files:

  2. commasign

    commasign TeslaAdviceBlog.com

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    Any plans to offer warranties for very high mileage used Teslas? E.g. sell a 25,000 mile warranty for a used Model S with 150,000 miles on the odometer
     
  3. X-Care EV

    X-Care EV Vendor

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    Unfortunately not. Our underwriters do not cover anything above 125k miles. Model S and X can have coverage options up to 100,000 miles on the odometer at time of purchase and 125,000 for Model 3.
     
    • Informative x 2
  4. 4EVar

    4EVar Member

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    Location:
    Leicestershire, UK
    Any plans to cover the UK?
     
  5. X-Care EV

    X-Care EV Vendor

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    Thanks for asking!

    We are first focusing on expanding to the remaining 6 states that are still pending, then looking into expansion elsewhere. We will announce publicly when we are working towards moving into new markets.
     
  6. zambono

    zambono Active Member

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    Honest opinion here from someone somewhat interested. I have looked at what you offer and prices and it doesn't entice me as of yet. I currently have 37k miles and almost 3 years in. The packages offered should just be listed as time after original warranty is over, as in 1yr or 2yrs etc, and a max mileage as in 60k, 80k, 100k etc. My current mileage or year should not matter since I am fully covered under Tesla and I am definitely not going to pay to be double covered. Another thing that irks me is that you don't base prices based on options, options which we all know will be more expensive to repair and will be repaired more often such as air suspension.
     
    • Like x 2
  7. X-Care EV

    X-Care EV Vendor

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    All good points.

    X-Care is an add-on time and miles. What you are describing is something entirely different and would limit coverage terms overall. For example, instead of adding 75k miles, it would up to 75k miles which would limit most peoples coverage overall. It would also make the coverage more expensive on average as we would have to account for all people in or out of warranty (we looked at this scenario during development of X-Care). This was the best way to move from a cost perspective while also covering the vehicle for longer (which would be better for the consumer)

    It is cheaper to purchase X-Care ahead of time while you are still under warranty (for most). For example, If you just took delivery of a 2019 Model S, then getting an 8 year and 100,000 mile X-Care coverage (which means 4 years and 50k after your factory warranty expires) is only $4,099. If you had a 4 year old Model S with 50,000 miles and now leaving the warranty window, a 4 year and 50,000 mile X-Care coverage would be $4,599.

    We looked at all the components in the vehicle with tons of repair data that we had, our customers, and from fleet companies. Most of the parts looked at that were high dollar, were not the select options you chose. For example, every car has an MCU, HVAC system, Heater core, Electronics control module, suspension (whether its air or not), haft shafts, rack, etc. There are more items shared versus parts that are not. It did not justify getting the consumer going through a complicated purchase process by created variable more rates for people with different options selected while also developing new rates as the vehicles go through changes. The cons outweigh the pros.

    After looking at different sides behind how the traditional world views these products, we truly believe this was the best way for all owners not only for today, but also the future.

    If you have a 2016 Model S with 37,000 miles, then our 6 year and 75k mile coverage option probably makes the most sense. This would mean you would have coverage up until 5/2025 or 112k miles for $4,699 with referral. This is slightly cheaper than Tesla's ESA ($4,750 unless purchased within 180 days of delivery) with half the deductible AND covers above 100k miles which Tesla's ESA caps at. Comparing the two, it would look like you would be better off with X-Care.

    We also have custom coverage options that fit better with your driving habits. If you drive a lot more than the average driver, then I can send you a quote that is more mileage heavy than time (or vice versa). If you think that the coverage options viewed are not suited for your vehicle but want to see if there is, then please reach out and we can share more info. [email protected].
     
    • Informative x 1
  8. Alset4S

    Alset4S Member

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    I'll have to give this some thought. But probably leaning toward Tesla ESA. The options available to me that would come the closest to Tesla is your 6 year 75,000 mile warranty for $3,899. Your coverage would end at 92,000 miles instead of the 100,000 miles for Tesla ESA. And that's if I buy yours now.
     
  9. X-Care EV

    X-Care EV Vendor

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    Yes that is correct. We have coverage options that go well past that.

    For example; we can offer you a 6 year and 100k mile warranty for the same $3,899. This would cover your vehicle to 5/2025 or 117,000 miles. Benefits over the ESA are that its much cheaper, covers your vehicle for past 100k mile mark, and half the deductible ($100 deductible per visit). You would still need to purchase now as the rate increases as your vehicle becomes older and higher mileage. One thing to add to this point, X-Care is transferable to any new owner.

    Per a lot of recent feedback, we are looking at adding more rates to the website for Tesla owners that is similar to this offer.
     
  10. Alset4S

    Alset4S Member

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    Why would anyone buy a 6 year 75,000 mile warranty if a 6 year 100,000 mile warranty is the same price? Also that choice was not presented to me.
     
  11. X-Care EV

    X-Care EV Vendor

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    We have a dozens of rates per qualified vehicle and only show a certain amount on the website (or else it would be very crowded and look like a lot to choose from). We do offer custom rates for customers that have special driving habits, i.e. someone who drives 20k miles a year is more interested in higher mileage term and doesn't care too much about the time. We have custom offers for these types of owners (need to reach out to us directly).

    The difference of this rate is only $100. since you are a TMC member and would get a $100 off for referral, therefore puts it in the same price point.... I should have expanded on this point.
     
  12. Alset4S

    Alset4S Member

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    Hmm, not sure that's a good marketing strategy. What if I had never said anything and just didn't buy? And now I'm wondering what other non published rates there might be.
     
  13. X-Care EV

    X-Care EV Vendor

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    As mentioned - we are working on releasing more coverage options on the website.

    If interested in custom rate options, please send me an email at [email protected] with your vehicle info, your annual miles driven, and I can walk you through some other coverage options that might be available.
     
  14. zambono

    zambono Active Member

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    Thanks for all the info
     
    • Like x 1
  15. venussongs

    venussongs Member

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    Hello, Some of your posts state that the Model is is not covered over 100K miles (that it is not an option)- then in other posts it says it is an option- which is correct? Also, is the Inverter covered or not? Some of your literature states it as an exclusion, and some of your other literature doesn't list it at all- Which is correct? thank you
     
  16. X-Care EV

    X-Care EV Vendor

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    Happy to clarify for you. When purchasing X-Care (at the time of purchase) your vehicle must be under 125k miles (for Model 3) or under 100k (for Model S & X) in order to purchase coverage.

    For example, if you have 95k miles on your Model S, you can purchase a 6 year and 75k mile term which is an add-on time and miles (6 years from date of contract purchase or 170k miles)...If your Model S has 105k miles on the odometer then you are outside the parameters of eligibility (125k for Model 3).

    All Tesla's have a seperate 8 year battery/drivetrain warranty. This covers the Battery, Motor and Inverter. We built X-Care to mirror Tesla's ESA which both excludes the battery/drivetrain since that is covered under a separate 8 year warranty.

    Does this help?
     
    • Helpful x 1
  17. Alset4S

    Alset4S Member

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    I don't know if it helps the OP or not. It helps me somewhat.

    Sounds like if I purchase your 75K mile ESA for my S which has 50K on her I'm on my own for battery, motors etc. for the last 25K miles. Is that correct?
     
  18. X-Care EV

    X-Care EV Vendor

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    i am not sure what type of Model S you have but if you don't have a 60kwh, then the Battery/Drivetrain warranty is 8 years or unlimited miles. So mileage wouldn't matter. If you have 60 kwh, then its 8 years or 125k miles, whichever comes first.

    So in either scenario, your battery/drivetrain would be warrantied past 100k miles.
     

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