Tesla Finance Help - Escalation Required

[xG35]

I've been trying to buy out my Tesla S for nearly a month now. I've been emailing and calling them for a month every other day without much result. I got one email back in which does provide a concrete next step and timeline.

My lease is now due next Weds. Is anyone aware of a contact at management level that i can escalate to?

 

[Red_DS]

Did you try 844-837-5285 Option 1

or [email protected]?

 

[demundus]

Cant you just send a cashiers check certified to their mailing address referencing your account details, in lieu of maybe not getting ahold of anyone before your deadline.

 

[xG35]

Yes I have tried emails and calls... Calls are 3+ hours and no one pick up. Emails are roughly 9 days turn around each time.

Finally got the paper work after guessing Directors emails for escalations. Disappointing experience at the end of lease i must say... car is great though.

 

[dualies1968]

I've been trying to buy out my Tesla S for nearly a month now. I've been emailing and calling them for a month every other day without much result. I got one email back in which does provide a concrete next step and timeline.

My lease is now due next Weds. Is anyone aware of a contact at management level that i can escalate to?

I've been trying to buy out my Tesla S for nearly a month now. I've been emailing and calling them for a month every other day without much result. I got one email back in which does provide a concrete next step and timeline.

My lease is now due next Weds. Is anyone aware of a contact at management level that i can escalate to?

I am in the same boat

 

[SoCal Buzz]

Does the math ever make sense to buyout a Tesla lease? And with recent price drops exacerbating their already high residuals due to Fed Tax Rebate treatment?

 

[xG35]

I am from Canada and my 2016 S 75D buyout is only 43k CAD. So it does make sense, probably what the trade in value is.

Quick update, I got the documents but wiring failed with the information provided by Tesla. Now back to trying to get ahold of them, was on phone queue for 1.5 hours yesterday.