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Tesla Finance

My lease on my Model X is up in June, and I'd like to buy it out. I put in a request with Tesla via my account page, got some auto generated emails saying they would be in touch in 24-48 hours. Over a week later, nothing. How long does it take for these folks to engage? For example, does Tesla offer financing of a lease buyout, or do I need to just bring my own? Appreciate the insight.

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