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Tesla gave my car away to someone else
- Thread starter Luso7
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been trying every trick I read online. It sits in my garage with 3 bars of WiFi. Nothing
turns out the centers can do it, but lie to you saying they can’t which is annoying
Again, product is amazing to drive, but when I buy this expensive of a car, I expect to get catered to a little bit at these service centers. If you can do something, just shut up and do it to make the customer happy. It’s not a good experience to buy a car and find out you’re on a feature set several builds behind from 4 months ago. Just stupid
Happy to, I just am not with the vehicle today. I’ll try to remember tomorrow. I’ll attach a couple I already had taken of frunk and blemishes
it won’t look pronounced in a photo. It’s something you have to see in person and look simultaneously at both sides. It’s especially apparent to the touch more than anything
Yes, This frunk picture is a little off center but if you zoom in and observe the gaps on either side of the frunk, the lid is skewed to the right side of the screen. There are also blemishes near the hood ornament that you can’t see well in the photo, but they are there, likely from someone with a ring opening and closing the frunk if I had to guess.
the trunk was much Worse. The panel jutted out by the tail light, and my delivery coordinator literally could not close the trunk lid. It wouldn’t latch. A service tech had to come out and remove some plastic panels inside the trunk, and then he manually was bending something inside to get the necessary parts aligned. Wasn’t a great feeling. Why wouldn’t they just humor a new customer by taking into service, taking apart a few simple panels and struts, and trying to better align it just for my sanity? I’m not buying a 17k corolla here!
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jkoya
NA2 NSX
That's exactly how mine was - skewed to the right !!! Tesla approved body shop said they had no problems in centering the frunk lid...
do you mean you went to Tesla, and they APPROVED going to an official body shop to have covered work? Or you went to the body shop and they somehow got Tesla to pay for it?
jkoya
NA2 NSX
Sorry I forgot to reply to your message. Who approved the work, the service center who forwarded you to a body shop? Or an approved body shop that called Tesla for you and got it approved?
jkoya
NA2 NSX
My car was delivered with a lot of paint defects, so Tesla Rocklin had to refer me to a Tesla Approved Body Shop for the repairs. At the consult appointment, body shop service advisor immediately noticed the misaligned frunk. She was the Tesla body shop liaison and at the time, they were the only Tesla approved shop in the Sacramento area. Since she worked closely with Tesla, she said she would contact them and tell them the frunk needed alignment. In the meantime, there used to be a Norcalconcerns email for Tesla. I also contacted them around the same time, and she said they would add it to my service profile..
jkoya
NA2 NSX
Are they refusing to align your frunk ? Mine really did look like yours. I tried to take pics of it, but the pics really didn't capture how much of an obvious difference there was when looking at it in real life...
they refused to work on my trunk. They said it was “within spec” and said they could be off 3.5mm without needing to fix it. My only choice was to rejected the car. Then I noticed the frunk and the blemishes the next morning when I had daylight to work with.
this is the part that gets me. The inconsistency. The immediate “no, suck it, wait for another Car” attitude that I got the entire delivery process leading up to my appointment and at my appointment.
It was on page one. I didn’t look at the date. I don’t frequent forums but the only other one is my Gators so are you telling me one year old posts are still floating on page one from a year? LolThat was over a year ago, so I’m sure he’s OK by now.
Not normally, no. This post wasnt on page one of the forums until you bumped it, but I dont know what software you are using to look at the forums. The last post before yours in this specific thread was over a year ago, and it was buried.
Maybe whatever you are browsing from is displaying the information differently.
What’s the difference anyway? I searched the forum. Maybe I bumped something old and didn’t see it on page 1. Anyway, nice to meet you.
I got my Tesla yesterday and my garage isn’t ready for it and it hasn’t rained in LA in months and so I brought it home. Charged it up. Updated it and have been watching it down poor like I’ve never seen since. Lol. Never even got to drive it yet.
There isnt much difference. I was just answering your "it was on page one" with " for most of us, no it wasnt, if it was on page one for you, you need to look at whatever you are using to browse the forum".
Welcome to Tesla...be prepared for more disappointing post sales experiences (ie They got your money, they dont care!)
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