That's constructive criticism with the end goal of problems being fixed.
I think he is talking about the lack of unrestrained hater-fests here, where people are rarely challenged in their criticism of Tesla and where the end goal is just to put down Tesla. You see a lot of this in the comment sections of other auto news sites (and maybe in an unmoderated forums like the Tesla Motors forum).
I disagree no moderation necessarily leads to better quality of posts. Usually the signal to noise ratio in threads like those is poor because the people putting such criticism tends to be much less knowledgeable about Tesla in general and rarely have insightful commentary to add (and it is a nice place for trolls to hang out). I never bothered participating in the Tesla Motors forums (and stopped reading it) years ago because it fit this profile given the lack of moderation (it may have improved in recent years).
There's also probably a false balance fallacy too. Tesla enthusiast forums (aka Tesla fan forums) should be expected to have some pro-Tesla bias and support the overall mission of the company.
False balance - Wikipedia, the free encyclopedia
Wow. Where to begin. There's so much wrong with this post that it might take awhile. And the poster generally posts good stuff, which doesn't make this easy.
1. No, he wasn't talking about "unrestrained hater-fests". He was quite clear, really. So much for that paragraph.
2. TM is not unmoderated. There is administrative moderation. It is subtle. There is also community moderation, which at times is not so subtle.
3. "No moderation", therefore, is a straw man, which pretty much obviates the rest of that paragraph.
4. While there may be a false balance, "should be expected" is a canard. It in no way is a valid excuse for blatant fanboism or in the case of pretty much the entire post quoted above, knee-jerk defensiveness as if the company was your own family. Now, it may be that the poster above has relatives who work for the company, in which case, well, cool, and there you have it
. If there was ever a group that deserves all good things, it's those working 80+ hour weeks at Tesla and SpaceX. No, I'm not exaggerating. Met a former engineer the other day who worked at both companies - he laughed and said he routinely put in 60 hours in the first 4 days of the week. If you've ever worked in, say Silicon Valley and felt the buzz, you know this is not an exaggeration.
In the end, we're all more or less on the same side and one commonality is that ain't none of us are about to sell our cars and buy an ICE. Willingly, at least. Further, many of us are shareholders and have a vested interest in the success of the company above and beyond what happens to our personal vehicle(s).
With all of that said, it is obvious to even the casual observer, and certainly to veterans of the internet age, that there can be here, at times, an inherent defensiveness that is sometimes, often inadvertently, exacerbated by attempts at moderation. As a result, you have two fora (TMC and TM) with both pros and cons. TMC has more active participants, presumably, and a wonderful trove of archival information. It is also the progenitor of TMC Connect, which is one of those pilgrimages that EVERY owner should attend at least once - similar to the Black Hills Tesla Rally (Sound of Silence), held annually the 3rd week of May in Custer, South Dakota. Search TMC or TM (volkerize.com) for why, and do consider staying at the Rocket Motel
.
Again, in the end, we may disagree occasionally, but the mission is the same - and all of those who put time in here and at TM deserve appreciation if nothing else. While I do wish TMC wasn't quite so occasionally partisan, it is still FAR better than many other car fora. At the same time, I am quite thankful for the TM fora, wherein the environment is, I find, much less partisan and, BECAUSE there is no overt moderation, also for the most part quite restrained. The fact that every Tesla owner has an account at TM and that generally this is what's used to post in the fora *may* have something to do with that. No idea, really.