I can't seem to find the thread I read recently regarding this issue; however, I can now say I concur. My friend is visiting from Texas and has never heard of Tesla. I praised Tesla saying how they are completely different than other car dealerships (not pushy, etc). I told him I wanted to head up to Seattle to check out some CPO cars and also take him on a test drive. Unfortunately, the website did not allow the easy scheduling of a test drive as it did for me a few months ago; I ended up only getting to see one day (Thursday) which didn't work (and one time slot). The website said if this day did not work to call. I did such and unfortunately had to speak to someone in Seattle. This individual asked questions and made statements that were not reassuring to me as an investor in Tesla and potential buyer. He asked what type of home my friend had, as charging would be necessary and inconvenient at times if the right type was not owned. He also asked what type of car my friend was currently driving and what made him interested in Tesla. This was after explaining twice that my friend never even heard of Tesla. Overall, I was extremely disappointing with this interaction with Tesla. Again, the reason I wanted to go to Seattle was to speak to someone about CPO cars and introduce my friend to Tesla; however, I was informed that the lady who takes care of such travels between the stores and her location at that time would be unknown. I was not able to schedule a test drive for my friend -- the individual said he would have to talk to him. I handed over the phone, he talked to him for >5 minutes, hung up and then called his cell phone and again asked many of the same questions again.... Not sure why this happened, but overall, I was not impressed. My friend and I both felt pressured and I felt like an a** who told him wrong information after this interaction.