You are using an out of date browser. It may not display this or other websites correctly. You should upgrade or use an alternative browser.
Hi! Crowd sourcing here...Any help will be most appreciated.
I just moved into new condo where I have a deeded dedicated spot that by contract is to have a Level 2 240 V 40 Amp outlet. I had my electrician install the HPWC (The black one that has Elon's signature on it. It's about 2 years old but was new and right out of the box - received as a referral reward). At my old condo, where I still can charge as I have yet to rent the condo, I can charge via the 240 outlet at about 19m/hr. At my new place with the newly installed HPWC I am only charging at a rate of 7 mi/hour and as soon as I log in via the app it drops to 6mi/hr.
The Tesla Touchscreen Display won't let me go higher than 12 A when plugged in. When not plugged in, I can adjust that to 40 Amps.
Of Note: The charger is directly wired to the electrical panel in my condo (9th floor) and there is a dedicated 40 A breaker.
Any thoughts on why this is happening and how to fix it would be greatly appreciated.