Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register
  • We just completed a significant update, but we still have some fixes and adjustments to make, so please bear with us for the time being. Cheers!

Tesla Motors Club

Hi! Crowd sourcing here...Any help will be most appreciated.

I just moved into new condo where I have a deeded dedicated spot that by contract is to have a Level 2 240 V 40 Amp outlet. I had my electrician install the HPWC (The black one that has Elon's signature on it. It's about 2 years old but was new and right out of the box - received as a referral reward). At my old condo, where I still can charge as I have yet to rent the condo, I can charge via the 240 outlet at about 19m/hr. At my new place with the newly installed HPWC I am IMG_3392 2.jpeg IMG_3392 2.jpeg only charging at a rate of 7 mi/hour and as soon as I log in via the app it drops to 6mi/hr.

The Tesla Touchscreen Display won't let me go higher than 12 A when plugged in. When not plugged in, I can adjust that to 40 Amps.

Of Note: The charger is directly wired to the electrical panel in my condo (9th floor) and there is a dedicated 40 A breaker.

Any thoughts on why this is happening and how to fix it would be greatly appreciated.

Thank you!

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top