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Tesla HPWC Order time?

Discussion in 'Model 3: Battery & Charging' started by Dante, Jun 18, 2018.

  1. Dante

    Dante Member

    Joined:
    Apr 3, 2016
    Messages:
    109
    Location:
    Canada
    So I placed my order for a HPWC from Tesla a few days ago. I didn't get a confirmation email, and as far as I can find, there is no history of it ever being ordered on my tesla account. Is this normal? Should I call someone to figure out delivery estimate? My car's ETA is a few weeks away, and I want to make sure I can charge it when it arrives. What are other people's experiences with ordering one of these?

    Also, I did check my credit card to see if it's been charged, but there is a few days' delay until the charges show up, so I can't rely on that yet.
     
  2. Shmackers

    Shmackers Member

    Joined:
    Jun 18, 2018
    Messages:
    35
    Location:
    Carmel, IN
    I just ordered mine a week and a half ago. It showed up last Friday. There is no record of it on my Tesla account. I did receive a notice once it shipped.
     
  3. Dante

    Dante Member

    Joined:
    Apr 3, 2016
    Messages:
    109
    Location:
    Canada
    Thanks. I guess I was just being paranoid. Just got the shipping email today.
     
  4. PoitNarf

    PoitNarf The Clown Prince of Crime

    Joined:
    Jun 7, 2016
    Messages:
    1,433
    Location:
    NJ
    The online store is single handedly the worst part of Tesla. It’s simply awful. No order history or status, horrible communication and no consistent shipping times. You’re probably better off ordering stuff through your local service center.
     

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