jorobsand
Member
Yeah, that's exactly what I had/have. I have no idea why they rejected you. I literally made the appointment from the app about an hour after the email arrived, first available was two weeks out (March 3 for March 17 if I recall correctly).
There is definitely confusion. I tried to schedule again and again I was told I was ineligible based on my VIN and that the soonest they foresee that changing is May. But they also mentioned that they were basing that off of AP3 alone. And that there was no point in me getting MCU2 upgrade if I wasn't eligible for AP3 at the same time. So they were taking the worst of the two dates. I explained that the reason I wasn't eligible for AP3 sooner was because I still had MCU1 and that if they did the upgrade like the infotainment e-mail said, I would jump ahead to being eligible for AP3.
I appear to be stuck in a "chicken or egg" loop.
They were confused, I was confused they were confused, and now I am waiting to hear back from the Service Center to see what they say about my re-scheduled appointment on Friday.