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Tesla Is Number One In Consumer Reports' 2020 Owner Satisfaction Survey

Discussion in 'Tesla, Inc.' started by TMC Staff, Feb 5, 2021.

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  1. TMC Staff

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    This is now Tesla’s fourth consecutive year as CR’s owner satisfaction king. Consumer Reports (CR) releases its owner satisfaction data every year and for the last three years, Tesla has been the leader. Well, we can now make that four consecutive years, because the EV manufacturer has done it again, easily beating its competitors – it...
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  2. Spalding

    Spalding Member

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    Will be accompanied by Consumer Reports' extensive explanation why it thinks Teslas are not well built, not safe, or whatever, and that "customer satisfaction" is a meaningless metric. Which leads inevitably to the question: if customer satisfaction is meaningless, why does Consumer Reports bother to conduct that survey?
     
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  3. SabrToothSqrl

    SabrToothSqrl Active Member

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    lol, i guess when you can't call for service, it's always 10/10.
     
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  4. Tiger

    Tiger Active Member

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    Consumer Reports should start a new category: Consumer Reports’ 2020 Owner Service Satisfaction Survey
     
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  5. Tiger

    Tiger Active Member

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    Maybe Tesla pays them to do it?
     
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  6. SabrToothSqrl

    SabrToothSqrl Active Member

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    someone replace ATT With Tesla here... my photoshop skillz are 0/10.
    731b7717226962c0333ddcbf9ac0f8a1.jpg
     
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  7. Uncle Paul

    Uncle Paul Well-Known Member

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    Interesting, but recently it seems like Consumer Reports is not doing their own research, but lots of the negative stuff is cut and paste from forum complaints.
     
  8. hill

    hill Active Member

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    Once upon a time we got Tesla's as rentals for ownership service center timeouts. Now it's coupons for Uber.
    .
     
  9. AMPd

    AMPd Active Member

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    That’s literally doing research...aka browsing the forum.
     
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