Hi,
I found $1,400 + tax mileage deduction fee in the final quote that was miscalculated (there is over 2,000 miles remaining in balance) as was about to return the vehicle. Contacted Lease Return team and they acknowledge it's a "system error" but the only available solution is to pay the amount and close my account, then wait for a refund later.
This doesn't make any sense to me at all... Do you have suggestions on how to make them re-issue the final quote or any contact information on who I should reach to get this resolved?
TIA.
I found $1,400 + tax mileage deduction fee in the final quote that was miscalculated (there is over 2,000 miles remaining in balance) as was about to return the vehicle. Contacted Lease Return team and they acknowledge it's a "system error" but the only available solution is to pay the amount and close my account, then wait for a refund later.
This doesn't make any sense to me at all... Do you have suggestions on how to make them re-issue the final quote or any contact information on who I should reach to get this resolved?
TIA.
