I need help being talked off the ledge. My model 3's hood and windshield were damaged by a large hook that flew off a semi on I-25 in Denver last November. It was immediately reported to insurance, check received and given to Tesla authorized repair shop by early December.
Parts needed: new hood, windshield, wiper arm
I have patiently waited until the parts came in....the repair shop said they did and to bring the car in yesterday. When I arrived they said they didn't have all the parts but could start the work anyways.
I can tell from my app they have not moved my car and left it outdoors in 15 degree weather and 8" of snow last night. They have NEVER returned a single call of mine during this process. I have to call back to get any info. I got the insurance adjuster back involved this morning.
I am so angry that I am planning on blowing the car's horn starting at noon today until they return my call. Have I lost my mind?
Parts needed: new hood, windshield, wiper arm
I have patiently waited until the parts came in....the repair shop said they did and to bring the car in yesterday. When I arrived they said they didn't have all the parts but could start the work anyways.
I can tell from my app they have not moved my car and left it outdoors in 15 degree weather and 8" of snow last night. They have NEVER returned a single call of mine during this process. I have to call back to get any info. I got the insurance adjuster back involved this morning.
I am so angry that I am planning on blowing the car's horn starting at noon today until they return my call. Have I lost my mind?