I took delivery of a Model Y on March 29, 2024. It seemed pretty straight forward untill about a week later when I got a request for an additional copy of the insurance ID card. This was followed by a request for the final payment, which had been made on the day of delivery. They insisted on a cashiers check of which I obliged. I went to the local Tesla store in Warwick RI. When I presented the check the lady there said she couldn't take it. I was to take it to the Providence store.
Also during the intervening week I found a mistake on the purchase/sale agreement of $200 (in their favor).
I have contacted them many, many times only to be told "There is an active case for the $200 refund. We will up date you when there is activity."
It has been 2 months waiting for resolution.
So the question is: Should I just give up? Does anyone here have a suggestion how to get Tesla to refund the $200.00?
Also during the intervening week I found a mistake on the purchase/sale agreement of $200 (in their favor).
I have contacted them many, many times only to be told "There is an active case for the $200 refund. We will up date you when there is activity."
It has been 2 months waiting for resolution.
So the question is: Should I just give up? Does anyone here have a suggestion how to get Tesla to refund the $200.00?
