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Tesla Mobil Service Awesome! (Rocklin Team)

Blup85

Member
Oct 26, 2016
779
649
Chico
Just wanted to send a shout out to the awesome experience I had today from Rocklin's Mobil Tesla Team. I had yet another door failure, and shot off an email (Last Friday)to the generic Tesla request form on the 'mytesla' website. They initially made an error and I was put in contact with the Arizona team who said they could be by as early as Monday (today) once I let them know I was about 16 hours away, they promptly put me in contact with the Rocklin Team and were still able to send a Tech to do the repair today anyway. The Tech was right on time, did the work very quickly, asked if I had any other concerns, (I mentioned the screen had blacked out a couple times) and updated my firmware. Just an all out fantastic service. I'll be scheduling a taillight fix and the airbag fix in the future with them. Al to often these forums are just complaint driven, so I thought I would share something positive :)
 
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Reactions: bonnie

commasign

TeslaAdviceBlog.com
Aug 31, 2013
3,202
4,174
Davis, CA
+1 for Rocklin based mobile service team. Have used them several times already (12v battery, broken center console door) and the tech was professional, showed up on time, and just made the service experience so great. This is the future of service.
 

artsci

Sponsor
May 10, 2012
6,247
3,217
Timonium, Maryland
My experience with mobile service has been better than my service center experience, perhaps because the mobile team is not under the evil eye of the corporate Temple of Doom:)
 

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