Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.

Tesla mobile service tech creating a dent and formatting my usb

Hi! I needed help from this community and wanted to get other owners' thoughts.

I had a mobile service visit due to a faulty LTE board. So scheduled a mobile service visit thru the app and during service, the tech created a dent on my rubber mold(which she admitted that she did). I also realized the USB was formatted and she said she formatted the USB to make sure it was working.. Also a new error poppoed up, 'Front passenger safety restraint system fault' as the tech was leaving so I grabbed her and the tech was like..."Does anybody sit on the passenger sit often?"

Is it normal for a tech to format your flash drive without your consent? I actually had some footage in there I wanted to see.

I've reached out to my local service center to talk to a manager but they haven't followed up for about 4 days.

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.