Finally went to a Tesla Service Center to have them center my steering wheel. When it was done I got about half a mile away and noticed the steering wheel was still off center to the right. I took it back to them. They tried centering it again but it still was off center to the right, only now the car pulls to the right also. It was the end of the day and I didn't want to spend anymore time there so I drove home. I called them the next day to tell them they hadn't fix the issue. Guess I'll go to a different Tesla Service Center and see what they can do.
How friggin hard is it to get this fixed? Tesla did a wheel alignment (according to my invoices), on it 3 times and still couldn't get it right. This should be an easy thing to correct.
The concept of alignment is easy. Setting everything straight is slightly less easy.
On the tie rod there is a nut that shortens or lengthens the rod, effectively pushing one end of the wheel in or out (the toe).
The idea is that the toe should be symmetric to the centerline of the car, while the steering wheel is centered.
The problem is that it's somewhat difficult to center the steering wheel, before working on the adjustments. You probably know from experience when wiggling the steering wheel while parked, that it flexes the tires then bounces back.
It's impossible to precisely nudge the wheel every degree and have it set exactly there with fine granularity. It's also very difficult to eyeball true center -- you don't see it sitting still, as much as you sense it when actually driving down the road. I don't know if techs have some sort of implement to hook into the steering wheel, and mount a level on top. I'm guessing most just eyeball it as best they can.
I can sorta sympathize if they can't spend an hour retweaking the steering until it's as perfect as drivers demand.
What I would following an alignment, is if the camber, caster, toe, and all of the rest of that is correct....go home and finish the steering wheel part myself. Make small, *equal* adjustments on both tie rods to maintain correct toe.
I also remember in the US that Firestone service chain had a lifetime alignment deal. If youre unhappy with the steering, just take it in another shop or another day until you luck out with the results.