Tesla Model S Tops Consumer Reports Customer Satisfaction Survey by Scoring 99 Out of 100 Points (w/video) http://insideevs.com/tesla-model-s-tops-consumer-reports-customer-satisfaction-survey-by-scoring-99-out-of-100-points/ I suspect the Tesla Model S will have a good review for years as well (ie. Volt reference) and I'll be happy to contribute in the future Model X survey. CR release: <snip> 99 out of 100 is remarkable. Jake Fisher, Consumer Reports’ director of automotive testing, stated:“In testing, the Model S stands out for its innovative design, outstanding performance, and surprising practicality. These results suggest Tesla owners are very, very satisfied.” Of note: The Tesla Model S knocked the Chevy Volt (holder of the #1 spot for 2 years running) out of the top spot in theConsumer Reports’ customer satisfaction survey. The top three spots now look like this: Tesla Model S: 99 points Porsche Boxster: 95 points Porsche 911 and Chevy Volt: Tied at 91 points
Thanks. I had looked in the news forum before I posted but did not see anything. Nor on the first page of active threads.
Count me in too. At the Tesla Motors site someone did a survey in the locked owner's threads. They asked owners, if their car was destroyed today, would they buy another Model S to replace it or something else. When there was over 100 replies the thread was unlocked and made public. The response was that 99% would get another Model S. The one individual that did say he would get a different car said that he would get something different just for the sake of change.
Geez...tell me a list or award that the Tesla Model S doesn't win! ... well I guess it doesn't win the gas guzzler of the year award... anything else? lol
It's not winning reliability awards. Most of the complaints CR saw were related to squeaks, rattles, body hardware, and climate control, which are a lot less serious than the car not running. Frankly, I think it's somewhat remarkable that a new car manufacturer can achieve an overall reliability score of "average". Still, Tesla's reliability is apparently less than Lexus.
Most of the problems CR saw were related to noise. Noise not being drowned out by the white noise of an ICE. People not used to the noises an EV makes. Like the sound an EV makes when billions of electrons are moving through wire when you floor the accelerator. Tesla does not qualify for reliability awards yet. As they survey cars 1-3 years. The roadster had too few sales to harvest meaningful data. CR predicted "average reliability" as a default because they don't have enough data to make a more accurate prediction only preliminary data.
I might be the only person who drove the most loved (model S) and most hated (Nissan Versa, my wife had a crappy loaner for her hybrid) on the same day.