There is a point I miss in the discussion. Regardless of who is wrong and who is right in this discussion between company and client, we know Tesla has issues. Communication is sloppy at times, they are short on certain parts at times etc. For early adopters it is mostly part of the game and they know what they are in for. More and more "normal" buyers are now buying Tesla's and they have different expectations. Tesla is not growing, but more exploding and it's hard to control an explosion as they found out in China (explosion turning into an implosion). Tesla will have to step up to protect its reputation to please as many of these customers as well. Fascinating stuff. As usual Elon is not chosing the easy path. Great times to live in and get to observe this company.