Tesla Model Y front engine dead after 3 weeks

[wawu]

My brand new Model Y, the front engine is dead after less than 3 weeks, and they have to replace the front drive unit. This is so bad experience. Can I ask Tesla to replace a new car? it is only 700 miles on milage.

 

[Oln08]

Same thing happened to me. Model 3LR was 2 weeks old, front motor died.
Tesla took 2 weeks to repair due to parts but they gave me a loaner car. All good now.
Dont sweat it.

 

[Lerxt]

the concern I have is the service department may do not have the capability to replace the unit as good as the original factor did. It may result in some other issues after few years like when my original warranty expires.

No it won’t. They’re replacing your front drive. You’re not getting another vehicle. What’s the problem?

 

[Manbutter]

I also had a drive unit replaced, after 2 years - 4 hour job and better than new. Zero cost. No worries about that part.

What if it had happened at 3 years and 1 day? Or 36,001 miles? Everyone keeps telling me that EV motors are so much more reliable than ICE's. Truth is, I've never had an ICE motor fail on me. Sure, there will be failures now and then but for a complete motor failure and to have multiple people say that it has happened to them is not a vote of confidence for Tesla.

What bothers me is that the majority of people on this post are saying, "It's totally cool that it failed. Why are you complaining?" It reeks of Apple fanboydom. I own Apple and Tesla products. But if they fail me, I will absolutely call them out on it. I refuse to defend them against intentional cpu slowdown, panel gaps, motor fails. Fanboys are detrimental to the brand - overlooking problems never encourages the manufacturer to improve or find a solution. Look at the NY Knicks.

 

[804son]

My front motor was taken out by a receiver hitch. Am I supposed to blame Tesla for that?????

 

[pipestem]

What if it had happened at 3 years and 1 day? Or 36,001 miles? Everyone keeps telling me that EV motors are so much more reliable than ICE's. Truth is, I've never had an ICE motor fail on me. Sure, there will be failures now and then but for a complete motor failure and to have multiple people say that it has happened to them is not a vote of confidence for Tesla.

What bothers me is that the majority of people on this post are saying, "It's totally cool that it failed. Why are you complaining?" It reeks of Apple fanboydom. I own Apple and Tesla products. But if they fail me, I will absolutely call them out on it. I refuse to defend them against intentional cpu slowdown, panel gaps, motor fails. Fanboys are detrimental to the brand - overlooking problems never encourages the manufacturer to improve or find a solution. Look at the NY Knicks.

dude, I am telling you my actual experience - my car got a new motor and it had no impact on the overall car. That was the OP question. And mine did not fail, Tesla contacted me and said it should be replaced.

 

[Manbutter]

dude, I am telling you my actual experience - my car got a new motor and it had no impact on the overall car. That was the OP question. And mine did not fail, Tesla contacted me and said it should be replaced.

Oh, well that’s a different story.

Why did they call you in to get it replaced? Under a recall?

 

[pipestem]

Oh, well that’s a different story.

Why did they call you in to get it replaced? Under a recall?

Car generated an error code for I believe a bad inverter. It was driving fine but I was likely on limited time.

 

[TheTim]

They're replacing the same thing on my model y. It's the most expensive car I've purchased, worst support afterwards (they couldn't even register the car on time), and now the front motor needs to be replaced after 5k miles. Really disappointing.

 

[Kokukenji]

They're replacing the same thing on my model y. It's the most expensive car I've purchased, worst support afterwards (they couldn't even register the car on time), and now the front motor needs to be replaced after 5k miles. Really disappointing.

Ouch, hoping it'll be smooth sailing now that the worse part is out of the way.

 

[Dandelion747]

Thud and then this message "front motor disabled". Service request sent.

 

[jcanoe]

View attachment 881483Thud and then this message "front motor disabled". Service request sent.

A little context please; how new is the Model Y?

 

[Tha_Ape]

What if it had happened at 3 years and 1 day? Or 36,001 miles? Everyone keeps telling me that EV motors are so much more reliable than ICE's. Truth is, I've never had an ICE motor fail on me. Sure, there will be failures now and then but for a complete motor failure and to have multiple people say that it has happened to them is not a vote of confidence for Tesla.

What bothers me is that the majority of people on this post are saying, "It's totally cool that it failed. Why are you complaining?" It reeks of Apple fanboydom. I own Apple and Tesla products. But if they fail me, I will absolutely call them out on it. I refuse to defend them against intentional cpu slowdown, panel gaps, motor fails. Fanboys are detrimental to the brand - overlooking problems never encourages the manufacturer to improve or find a solution. Look at the NY Knicks.

You'd still get it replaced under warranty. If you meant 4yrs and 1 day, or 50,001mi. technically you'd be on the hook, but I had a clutch fail on and old car at 60,500mi (I had a 60k mi warranty) and the service center still put it under warranty. YMMV.

 

[pipestem]

No doubt it does reek. In my case it was not ‘the whole motor’ that went bad, but one critical component that caused the motor to be inoperative. Tesla fixed by replacing the entire motor which is probably better for me. I have definitely seen cases of entire ice motors replaced due to manufacturing faults that cause overheating or fire risk. Iirc Hyundai had a large recall on their 2.4 engines that required some replacements. I think what is not known is if EV motors have faults that necessitate entire motor replacement more often than ICE motors. At this point we are only 10 years into mass production of EV cars.

 

[pipestem]

No doubt it does reek. In my case it was not ‘the whole motor’ that went bad, but one critical component that caused the motor to be inoperative. Tesla fixed by replacing the entire motor which is probably better for me. I have definitely seen cases of entire ice motors replaced due to manufacturing faults that cause overheating or fire risk. Iirc Hyundai had a large recall on their 2.4 engines that required some replacements. I think what is not known is if EV motors have faults that necessitate entire motor replacement more often than ICE motors. At this point we are only 10 years into mass production of EV cars.

Correction : My cars moter was operating but well on the way to inoperative according to Tesla

 

[qdeathstar]

the concern I have is the service department may do not have the capability to replace the unit as good as the original factor did. It may result in some other issues after few years like when my original warranty expires.

Probably better

 

[italian bread]

Some on this site posted their concern that Tesla QA is worse than usual because they’re rushing out cars to make targets. I hope this is the last factory-related problem you encounter.