Someone brought this up on the official forums. The MS in the designer looks to have a standard center console now. They have changed the wheels and added the console since my car went into production 3/5 and I haven't even taken delivery. Anyone else kinda miffed about how they do these things? It bugs me to get a car from the factory that is already outdated. I would have paid a upgrade fee if they had at least offered to update the car to the newest standard before delivery. The other issue is Tesla's customer service. It has been absolutely terrible. I placed the order online and did not receive any phone calls about the status or thanking me for placing the order. In fact the first time I spoke to them personally is when I called them to bring up the issue about the design changes and not getting a chance to update the car to the newest standard items. Basically their response was oh well, you made the order, if you don't like it you can re-order the car and place a new deposit. Not a very positive conversation even if it was cordial. By then my car had already been through the order, production and is in the process of being transported to the DS. Also the email response time is terrible to non-existant. Tracking of the delivery has been terrible as well, if amazon can get me dozens of items and track them from china or wherever to here, I would think there would be a more intuitive way for Tesla to determine where in the transport/delivery phase the vehicle is. Its kinda disconcerting to hear, we think it may be somewhere in Texas and might make it to the Birmingham rail station in the next few days, but we aren't sure and we have no real idea when a truck will take it from the rail station to our store. Things like that are kinda important, especially since I've been renting a car for a month waiting on the MS delivery. It ain't cheap renting and knowing dates helps planning for budget and such. I'm worried that if this is the type of CS they provide now as a "niche" company, that the issues will only compound as the company grows bigger. Im looking forward to eventually receiving my MS, and enjoying what I have, but its still frustrating and doesn't make up for the poor CS. Has anyone else had these concerns, or am I just someone who has had a unusual CS experience.