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I can but I’m still not home. Mine might not help much as stated earlier but will send it anyway. Also you need to be prepared to wait a couple of days to validate and possibly still make another change after that. What’s your setup look like?If possuble can one of you take a picture of your CTs
Give me a few and I’ll try to help you. Just got back but you are on the right track. Just need to flip over one of the CTs.View attachment 664801
I also tried this
Give me a few and I’ll try to help you. Just got back but you are on the right track. Just need to flip over one of the CTs.
Ok it looks like you need to turn the second CT over per what stephen503 postedView attachment 664801
I also tried this
My bad your right CT is reversed. So that didn’t work? Make sure it’s going to port 4 on the Neurio device.View attachment 664822
Thanks for the tip, this seems to be working
I'm a bit confused by this thread, did you figure out a permanent solution to this issue? Is the trick to connect to CT1 and CT4 and then flip one 180 degrees, if needed? If the fix is that simple, seems hard to believe Tesla support hasn't figured it out yet.
What’s hard to believe is that Tesla deployed a product that is obviously broken. They don’t accept that this configuration should even work but it does. Glad this solution was brought to the thread.I'm a bit confused by this thread, did you figure out a permanent solution to this issue? Is the trick to connect to CT1 and CT4 and then flip one 180 degrees, if needed? If the fix is that simple, seems hard to believe Tesla support hasn't figured it out yet.
Thank you for the information! I followed your advice and the app now seems to be reporting my usage correctly. Let me first remind others that if they try this themselves, be very aware this is high powered electricity that you need to be extremely careful with. Don’t mess with the breaker box unless you are comfortable with what you are doing!I’d call this a “permanent workaround”, not necessarily a solution that I see Tesla officially supporting or even sharing. This is because the Neurio device is designed to use ports 1 / 2 and/or 3 / 4, not 1 / 4. But not sure if anyone outside of Tesla could pinpoint if the issue, with “correct” installation, is with their inverter or the Neurio device itself.
But yes, the workaround that is working for us is to connect the 2 CT‘s to ports 1 & 4, then flipping one of them 180. For me the CT on the red main is flipped.
How far away? The Neurio seemed to have decent range when I was trying to gain administrative access to it with my phone.Does anyone have any suggestions how to improve the wifi signal when the neurio and tesla inverter and far away from each other?
I took the antenna and drilled a hole in the gateway and outside box to get the antenna out of the faraday cage environment. Will take a picture in the daylight tomorrow.Does anyone have any suggestions how to improve the wifi signal when the neurio and tesla inverter and far away from each other?
That’s a good point because the antenna needs to be outside of those metal boxes. I would think that the distant needs to be pretty far for it not to connect or drop the connection depending on other interference.I took the antenna and drilled a hole in the gateway and outside box to get the antenna out of the faraday cage environment. Will take a picture in the daylight tomorrow.
I don’t see how that would work since it’s a peer to peer connection between the Neurio and the Inverter. You might have some interference with other things in your home or possibly neighbors.I did that as well but still the connection is poor. Can a wifi extender be used with this?