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Tesla New Zealand - Warranty Thread

UniverseNZ

Member
Mar 23, 2019
11
0
Auckland
Hey everyone,

With the chopping and changing of Warranty by Tesla, I wanted to create a single-source-of-truth somewhere that was impartial to Tesla with the goal to keep everyone honest.

Specifically, I've collected resources from wherever I can find them and I'm going to keep them here.

Firstly.. some web references:

April 10th 2019 - Tesla New Zealand Warranty Page (No M3 in market)
2019-04 Warranty Page.png

New Model S / Model X

Vehicle: 4 Years / 80,000kms
Battery/Drivetrain: 8 years / Unlimited KMs

Attached is original Pre-M3 Warranty Documentation.

October 19th 2019 - Tesla New Zealand Warranty Page (M3 has launched)
2019-10 Warranty Page.png
New Model S / Model X

  • Vehicle: 4 Years / 80,000kms
  • Battery/Drivetrain: 8 years / Unlimited KMs

New Model 3 SR+
  • Vehicle: 4 Years / 80,000kms
  • Battery/Drivetrain: 8 years / 160,000 KMs
  • 70% Battery Degradation Notice

New Model 3 Long Range / Performance
  • Vehicle: 4 Years / 80,000kms
  • Battery/Drivetrain: 8 years / 192,000 KMs
  • 70% Battery Degradation Notice

February 2020 - Tesla New Zealand Warranty Page
2020-02 Warranty Page.png
New Model S / Model X
  • Vehicle: 4 Years / 80,000kms
  • Battery/Drivetrain: 8 years / 240,000 KMs
  • 70% Battery Degradation Notice
New Model 3 SR+
  • Vehicle: 4 Years / 80,000kms
  • Battery/Drivetrain: 8 years / 160,000 KMs
  • 70% Battery Degradation Notice
New Model 3 Long Range / Performance
  • Vehicle: 4 Years / 80,000kms
  • Battery/Drivetrain: 8 years / 160,000 KMs
  • 70% Battery Degradation Notice

Regarding the actual "Warranty" documentation.. attached I've included:
  • New Zealand New Vehicle Warranty 2017-11-10 (Modified Date from PDF) <- Old MS/MX
  • MISSING: New Zealand New Vehicle Warranty 2018/2019 w/ M3 Reference
  • New Zealand New Vehicle Warranty 2020-01-30 (Modified Date from PDF) <- Current

Also have included some Australian Warranty Documentation just in case someone comes across this thread looking for them...
  • Australia New Vehicle Limited Warranty 2016-12-14 (Modified Date from PDF)
  • Australia New Vehicle Limited Warranty 2018-03-26 (Modified Date from PDF)
  • Current Warranty links to the same document attached as for New Zealand.
 

Attachments

  • 2018-03-26 - AU_New_Vehicle_Limited_Warranty NEW.pdf
    494.6 KB · Views: 6
  • 2016-12-14 - AU_New_Vehicle_Limited_Warranty OLD.pdf
    96.7 KB · Views: 5
  • 2020-01-30 NZ_tesla-new-vehicle-limited-warranty-en NEW.pdf
    782.1 KB · Views: 4
  • 2017-11-10 NZ_New_Vehicle_Limited_Warranty OLD.pdf
    807 KB · Views: 7

UniverseNZ

Member
Mar 23, 2019
11
0
Auckland
It doesn't seem possible to edit my post (probably because I have a new account) so in the meantime, attached below is a 2019 MS/X/3 NZ Tesla New Vehicle Limited Warranty last modified 2019-01-26. It appears the M3 "warranty" was being referenced before it actually launched in NZ. Which leads me to believe they switched to this consolidated world-wide warranty format at some point in 2017/2018.
 

Attachments

  • 2019-01-26 NZ_tesla-new-vehicle-limited-warranty-en_effective-Feb-1-2019.pdf
    1.2 MB · Views: 4

UniverseNZ

Member
Mar 23, 2019
11
0
Auckland
I hope never to have to use this information. But, thanks, just in case.

Me too! I've had nothing but excellent service from Tesla Service. Everything that has had issues, they've fixed no questions asked. I just imagine that "big stuff" like this, will affect very few of us, but if it does, it is catastrophic (especially if you as the owner get left out in the cold). This thread merely serves as a resource to help protect us all should that owner one day be us.
 

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