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Tesla now repairing MCU1 with a new Tegra card for less than $500

Discussion in 'Model S' started by michaelrap, Aug 10, 2020.

  1. Wol747

    Wol747 Member

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    Aug 26, 2017
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    663
    Location:
    Tea Gardens
    How can I tell which MCU I have in my S? Things like Netflix and news TV are slow, buffering a lot of the time even with 5 bars LTE.
     
  2. Krash

    Krash Data Technician

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    Intermountain US
    If you have Netflix you have MCU2. Does it also buffer while on WiFi? If not, mobile data coverage is the likely culprit.
     
  3. RGloverii

    RGloverii Active Member

    Joined:
    Jul 1, 2018
    Messages:
    164
    Location:
    Lake Fenton, Michigan
    I JUST got my MX upgraded last week (at full price!). Has anyone had success in getting a refund of the difference?
     
  4. random155

    random155 Member

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    NJ
    This price reduction just happened. Give it a few days before asking that question.
     
    • Like x 2
    • Funny x 2
  5. RGloverii

    RGloverii Active Member

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    Location:
    Lake Fenton, Michigan
    I called the service center. They said no refund of the difference.

    I’m not planning to let this go.
     
    • Funny x 4
    • Informative x 1
  6. Wol747

    Wol747 Member

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    Location:
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    Thank you for that: yes, I do have Netflix.
    Is there a MCU 3? Some posts seem to imply that there is. Having paid for FSD when I bought the car I do wonder if the system is going to be capable of processing all the information if it ever hits the average Joe!
     
  7. viper2ko

    viper2ko Active Member

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    1,400
    Location:
    USA
    Tesla's pricing habits are so bad. Since they technically never state price protection etc they aren't liable for *sugar*. But did you use a credit card? You could try with them. Most have a price match guarantee.
     
    • Like x 1
  8. ucmndd

    ucmndd Well-Known Member

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    California
    It always surprises me how many people feel entitled to retroactively benefit from pricing changes.

    You paid the price on offer at the time and got the goods that were promised at that price. What has changed?
     
    • Like x 3
    • Disagree x 1
  9. 2101Guy

    2101Guy Active Member

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    Id LOVE to be on hidden camera when some of the posters call #411 information to ask for the number for Tesla Customer Service OR call Fremont and ask "to speak to a manager".

    Good Luck! :D
     
    • Love x 1
  10. Krash

    Krash Data Technician

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    No MCU3. If there is an MCU2.1 with 5G it is under wraps comping off the updated S/X line.
     
    • Like x 1
  11. BigNick

    BigNick Disaffected Member

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    It is a common customer service practice. For companies that actually treat their customers as valuable assets rather than rubbish.
     
    • Like x 2
    • Informative x 1
  12. BigTonyTones

    BigTonyTones Member

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    Los Angeles
    Many people upgraded because of how crappy the mcu1 system became. Tesla should do right by people and issue a refund
     
    • Like x 1
  13. ucmndd

    ucmndd Well-Known Member

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    Common in the automotive industry? I don’t think so. Groceries and consumer electronics maybe.

    Where do you draw the line? Who should get refunded the difference? Everyone? Only some? If so, which some?
     
    • Disagree x 2
  14. Akikiki

    Akikiki A'-Lo-HA ! y'all

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    If Tesla announced a price increase; could they demand? Would they expect us that already paid for it to pay the difference to the higher price? Sure, I would like that $1,000 back. I would even happily take it as store credit and buy tires. Would be nice, but I don't expect it. I've also said several times here that the MCU2 upgrade IMO, is worth twice what they charged us for it, at its first price. And I've heard many here - now that they have MCU2, they are very pleased, thrilled, elated - are some of the words with it. They did not regret paying for it at $2500. Anyone would be crazy not want the $1,000 difference back, but it's worth the price at $1500 and $2500.
     
    • Like x 1
  15. pilotSteve

    pilotSteve Active Member

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    But they are a startup and don’t have enough cash. Oh, WRONG!!!
     
  16. bhansen34

    bhansen34 Member

    Joined:
    Nov 22, 2017
    Messages:
    13
    Location:
    baton rouge la.
    2017 s 43k miles under warranty till October 2021. browser not functional . Had service visit with wipe and reset even though i wanted emmc replaced. Driving home from SC browser continued to be non functional on LTE. Now have Tegra daughterboard 64gb ordered.
    I like having am/fm radio and do not feel i should have to pay extra for am/fm if bought MCU2.My plan is to see if browser , nav functionality improves with new emmc while under warranty. Hopefully if down the line I need MCU2 they will incorporate the radio fix with it. Plan to keep car and buy extended warranty.
    Looking for advice/opinions.??
     
  17. Akikiki

    Akikiki A'-Lo-HA ! y'all

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    Let's see... hmmm... Extended warranty is $4,000+. If battery or drive unit was going to fail, would already have. So, must be one of the good ones, better ones with no issues. Still have to pay $200 deductible for every visit. hmmm.

    MCU2 was recently $2,500 and FM radio was another $500. All these people saying that upgrading to MCU2 breathes such fresh life into MCU1 car, its as if getting a new car - a 2019/2020 except for a few more rattles. And car behaves better than it e-v-e-r did. Whoa, now the MCU2 upgrade price has been reduced $ 1,000 to $1,500 and with $500 radio its still $500 cheaper for same than it was just two weeks ago. So, I would get all the nearly benefits of a brand new car (since it does not have any battery or drive unit issues too), for just $2,000. Less than half the price of the extended warranty that does not get me MCU2? And I still have the difference between extended warranty and MCU2 upgrade? The $2,000+ to put in to TSLA and let it grow? That will help if I have any mechanical issues since I didn't buy the extended warranty after all? Actually seems pretty simple.
     
    • Like x 1
  18. BigTonyTones

    BigTonyTones Member

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    Nov 28, 2016
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    Location:
    Los Angeles
    Took the bait and opted in for mcu2 upgrade. Found it interesting that they ordered a new AP3 module for my car even though I have it installed. It stated AP3 for MCU2 on the invoice.

    Got sick and tired of the slowness of the vehicle and tired of waiting around for tesla to fix my chip. Also happy to get a properly working dashcam/sentry system.
     
    • Informative x 1
  19. Akikiki

    Akikiki A'-Lo-HA ! y'all

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    Location:
    Kaneohe, HI
    Hmmm, so, is it now installed? Are you driving the car with it? If so, what do you now think?
     
  20. BigTonyTones

    BigTonyTones Member

    Joined:
    Nov 28, 2016
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    Location:
    Los Angeles
    Getting it installed first week of February
    Ill give an honest review once I get it
     

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