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Tesla offered early lease end opportunity

GeorgeSymonds

Active Member
Mar 16, 2018
1,379
1,003
UK
I was told that if I had ordered a new car it could of been built and deliver before 9/30, if I had ordered before 9/2. I was shocked they could build it that quickly. But if I do the early trade in, it will be for a heavily discounted demo car.

The inventory trackers are becoming full of prebuilt new stock. Hundreds and on some trackers thousands of cars. I imagine they’d be able to find pretty much any spec MS or MX already built and just needs shipping.
 

disillusioned

Member
Sep 22, 2015
120
126
Phoenix, AZ
Just to chime in, we got this offer with leases ending in December, and since both myself and my partner are in mileage penalty already decided to take them up on it. My order was confirmed 8/21, and I'm taking delivery 9/12. New, not inventory. P100D. Pretty impressed how quickly this one was built. Was expecting this to be closer to the end of September.

They also waive the disposition fee (woo, a whopping $400), and apparently it'll just be a handoff of keys to old, sign new paperwork (and complete other deposit payment) and keys to new. They'll also be prorating my lease payment for this month, and assuming the remaining payments through the end of the term on the old lease. (I'm wondering if that'll impact the lease turn-in in terms of wear and tear. I have a couple of dings and scratches that I don't really want to go 10 rounds with them on, especially when we're leasing two new $145k cars...)
 

Ormond

Active Member
Jul 10, 2016
1,114
1,822
Central Florida
Just to chime in, we got this offer with leases ending in December, and since both myself and my partner are in mileage penalty already decided to take them up on it. My order was confirmed 8/21, and I'm taking delivery 9/12. New, not inventory. P100D. Pretty impressed how quickly this one was built. Was expecting this to be closer to the end of September.
Who is the lessor? Mine is US Bank. When is your inspection?
 

alexdav

Supporting Member
Supporting Member
Nov 28, 2015
213
269
Long Beach, CA
So I decided to take the bait and ordered a Model X...

Jeff

That's pretty funny. I did the exact same thing. And looks like we have a very similar S and original delivery date. :) (I got mine December 4, 2015.)

Initially ignored the offer at first because I wasn't planning on replacing my S. I was just going to turn it in and wait until next year. But with the federal tax credit expiring, supercharging expiring, it'd be my 4th referral for the wheels, SCE credit ($450), CA state rebate, and the lease payoff, I'm looking at $20k+ in incentives to order now.

Ordered August 30, scheduled for a pickup on September 18.
 

disillusioned

Member
Sep 22, 2015
120
126
Phoenix, AZ
Who is the lessor? Mine is US Bank. When is your inspection?

Mine's US Bank. No idea on the inspection. They've implied it's going to be a "bring the old one in and drive off in the new" sort of thing, but I haven't spoken with my actual delivery specialist yet, just the scheduler, and the loyalty rep... I would hope I get a call on those details tomorrow...
 
Mar 18, 2016
136
83
SF Bay Area
Mine's US Bank. No idea on the inspection. They've implied it's going to be a "bring the old one in and drive off in the new" sort of thing, but I haven't spoken with my actual delivery specialist yet, just the scheduler, and the loyalty rep... I would hope I get a call on those details tomorrow...

I got the same offer: 70D Pearl White delivered in early 2016, US Bank lease. Here’s what I found: The Loyalty Advisor said call Autovin to setup inspection. Autovin had no record of my car, so I called US Bank, who normally waits until 90 days are left to talk about inspections. They notified Autovin and heard they were backed up on inspections in California. They said it would take 3-4 days for Autovin to see it. They saw nothing on day 3, but saw it on day 4. They were looking at end of September inspection, but were able to inspect in less than a week. I now have and Autovin inspection, and asked the Loyalty Advisor, “what do I do now.” He said wait for the delivery advisor.

Maybe Tesla is handling all these details for others, and any specifics anyone here may have on the actual return would be of interest. Of interest is that the loyalty advisor said I may be billed for remaining payments and reimbursed by Tesla for the payments and disposition fee. In my opinion, I’d like to see how Tesla intends to handle this process. In my case, US Bank owns the car, not Tesla, so to hand Tesla the keys would be nice, but where’s the release of liability, and what prevents excessive wear and tear bills. At least I have an Autovin inspection that shows my car near perfect.

I exchanged 10-15 emails with my Loyalty Advisor and found that my Delivery Advisor without a phone started emailing my wife last Friday, but my wife is ill, and I’m not sure why they suddenly started using her address. What could possibly go wrong ?
 

wamochi

Member
Apr 23, 2014
414
123
San Diego, CA
Of interest is that the loyalty advisor said I may be billed for remaining payments and reimbursed by Tesla for the payments and disposition fee. In my opinion, I’d like to see how Tesla intends to handle this process. In my case, US Bank owns the car, not Tesla, so to hand Tesla the keys would be nice, but where’s the release of liability, and what prevents excessive wear and tear bills. At least I have an Autovin inspection that shows my car near perfect.

I exchanged 10-15 emails with my Loyalty Advisor and found that my Delivery Advisor without a phone started emailing my wife last Friday, but my wife is ill, and I’m not sure why they suddenly started using her address. What could possibly go wrong ?

this sounds really stressful. i wouldn't want to pay US Bank for the early lease termination and wait weeks for tesla to reimburse!!

this is obviously tesla's first real crack at getting into a legitimate lease accelerator/pull ahead program (like all the other big luxury brands offer). will be interesting how it works out for them. i'm sure it'll be better on the cars that are currently leased under Tesla Lease Trust and handled "in house" vs dealing with US Bank.

we already had our inspection and are set to return the car in 3 weeks, but no one has contacted us to let us know how that is supposed to work or where we should go (or if we need to make an appointment to drop off or sign anything at the SC) ... o_O
 

Gwgan

Almost a wagon
Aug 11, 2013
2,949
2,194
Maine
I don’t have a lease but just got a call to see if I would be interested in a “higher than typical trade in value” offer for my X. Should I open a new thread?
 
Mar 18, 2016
136
83
SF Bay Area
this sounds really stressful. i wouldn't want to pay US Bank for the early lease termination and wait weeks for tesla to reimburse!!

this is obviously tesla's first real crack at getting into a legitimate lease accelerator/pull ahead program (like all the other big luxury brands offer). will be interesting how it works out for them. i'm sure it'll be better on the cars that are currently leased under Tesla Lease Trust and handled "in house" vs dealing with US Bank.

we already had our inspection and are set to return the car in 3 weeks, but no one has contacted us to let us know how that is supposed to work or where we should go (or if we need to make an appointment to drop off or sign anything at the SC) ... o_O

Yes, they arent pull ahead experts yet. I'm thinking that Tesla tries to do the right thing, and this process isn't well defined in house, so I'm expecting things to be a bit "last minute." Some members here sound like it's only a "bring us the keys" situation, and that may be true for Tesla leases, but with US Bank, I'm trying to identify how Tesla and US Bank handle the ownership transfer, release of financial liability, since US Bank owns the car until the lease is bought out. Dealers may have a different arrangement, so I'm giving people a chance to do their work.
 

jeffro01

Active Member
Jan 30, 2013
2,693
3,157
Teller County CO
I'm trying to identify how Tesla and US Bank handle the ownership transfer, release of financial liability, since US Bank owns the car until the lease is bought out. Dealers may have a different arrangement, so I'm giving people a chance to do their work.

Same here actually... I'll post as I learn about this and if you could do the same that'd be great... :)

Jeff
 
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Mar 18, 2016
136
83
SF Bay Area
Same here actually... I'll post as I learn about this and if you could do the same that'd be great... :)

Jeff
I spent the day at the Fremont factory seeking the ultimate truth, and other then another factory tour, came back empty handed. The "feeling" I got was that if a delivery was late due to various reasons where Tesla could not deliver the car by September 30, all agreements will be honored. They said a personal check would be fine for payment if that is of interest. They need to find my Performance Model 3 in white with standard (aero) wheels, EAP, and black interior to get things moving. I may make design changes if the Delivery Advisor works with me but I'm pretty happy with my order
 
Mar 18, 2016
136
83
SF Bay Area
I spent the day at the Fremont factory seeking the ultimate truth, and other then another factory tour, came back empty handed. The "feeling" I got was that if a delivery was late due to various reasons where Tesla could not deliver the car by September 30, all agreements will be honored. They said a personal check would be fine for payment if that is of interest. They need to find my Performance Model 3 in white with standard (aero) wheels, EAP, and black interior to get things moving. I may make design changes if the Delivery Advisor works with me but I'm pretty happy with my order
Today I got delivery confirmation, as well as a promise to "reach out to me" and work out the logistics of the current 70D lease return. Looking for early release of financial liability.
 
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disillusioned

Member
Sep 22, 2015
120
126
Phoenix, AZ
Okay, so I took delivery yesterday and let me just say that it was... comical.

They have no idea what they're doing on the lease return. Like, none. They barely understood it was a US Bank lease. They didn't even look at the damn car. I asked if there was going to be an inspection "you know, chips on the windshield, etc." and the guy was like "we just put it on a truck for processing and contact the remarketing team. And I'm like "it's...a US Bank lease." *shrug*

I was also over mileage on my lease by about 6,000 miles. They insisted I wasn't, and claimed they wrote it up as such. My understanding at this moment is that they are doing a full buy-back of the outstanding lease with US Bank, and so they don't particularly care about mileage overage or any of the other dings/chips/whatever, and they'll just deal with that.

To be clear though, this is in stark contrast to what they reported to me when I first inquired with the loyalty rep (not the local delivery folks) about getting mileage overage, etc, waived. I asked him at the time about an inspection and he explained the AutoVINwhatever process, but when I followed up a week or two later he basically brushed it off as "don't bother" which makes me think they're literally taking care of this.

I called US Bank today and they told me I don't currently owe anything (my lease payment for next month's date is tomorrow, so I cancelled bill-pay.) They said there's a 10 day grace period and as long as Tesla pays off the outstanding value at that value, then I won't owe anything.

I am really just letting this ride at this point, but holy *sugar* did the delivery team have no ****ing clue about the pull ahead process, and it's further complicated by a different lessor on these older leases. Weeeeeeeeeeeeeeeeee! More updates as events warrant, but I'm super hopeful that this is just taken care of. It'll save me $1,500 in overage on mileage, some curb rash, a 4" scratch on my rear hatch, and a couple of nasty dings and one minor crease on my rear quarter panel, if they're into that sort of thing.

Oh, and RIP to the poor detailer that has to deal with this disaster:

41778289_10109990105660071_2473777544747286528_o.jpg


Courtesy:

41663761_10109988677502111_6444478958837694464_o.jpg
 
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Ormond

Active Member
Jul 10, 2016
1,114
1,822
Central Florida
@disillusioned That's awesome! How many payments were picked up? Did you get an inventory car?

If I knew this were the case, I would have rushed an order for the end of the quarter. I've got some curb rash and a scrape on the front bumper. I never got the scrape fixed because the body shop wanted to replace the bumper cover, etc.

Did you lease your new car? I just accidentally ordered a Model 3 when pricing out different builds, so I've got to talk to my retention specialist today.
 

disillusioned

Member
Sep 22, 2015
120
126
Phoenix, AZ
@disillusioned That's awesome! How many payments were picked up? Did you get an inventory car?

If I knew this were the case, I would have rushed an order for the end of the quarter. I've got some curb rash and a scrape on the front bumper. I never got the scrape fixed because the body shop wanted to replace the bumper cover, etc.

Did you lease your new car? I just accidentally ordered a Model 3 when pricing out different builds, so I've got to talk to my retention specialist today.

My lease was to end in December. New build, new lease.

@disillusioned your dogs are so cute! keep us posted with any lease termination correspondence or charges ...

Will do. They're internet famous, too!
 
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jeffro01

Active Member
Jan 30, 2013
2,693
3,157
Teller County CO
Okay, so I took delivery yesterday and let me just say that it was... comical.

They have no idea what they're doing on the lease return. Like, none. They barely understood it was a US Bank lease. They didn't even look at the damn car. I asked if there was going to be an inspection "you know, chips on the windshield, etc." and the guy was like "we just put it on a truck for processing and contact the remarketing team. And I'm like "it's...a US Bank lease." *shrug*

I was also over mileage on my lease by about 6,000 miles. They insisted I wasn't, and claimed they wrote it up as such. My understanding at this moment is that they are doing a full buy-back of the outstanding lease with US Bank, and so they don't particularly care about mileage overage or any of the other dings/chips/whatever, and they'll just deal with that.

To be clear though, this is in stark contrast to what they reported to me when I first inquired with the loyalty rep (not the local delivery folks) about getting mileage overage, etc, waived. I asked him at the time about an inspection and he explained the AutoVINwhatever process, but when I followed up a week or two later he basically brushed it off as "don't bother" which makes me think they're literally taking care of this.

I called US Bank today and they told me I don't currently owe anything (my lease payment for next month's date is tomorrow, so I cancelled bill-pay.) They said there's a 10 day grace period and as long as Tesla pays off the outstanding value at that value, then I won't owe anything.

I am really just letting this ride at this point, but holy *sugar* did the delivery team have no ****ing clue about the pull ahead process, and it's further complicated by a different lessor on these older leases. Weeeeeeeeeeeeeeeeee! More updates as events warrant, but I'm super hopeful that this is just taken care of. It'll save me $1,500 in overage on mileage, some curb rash, a 4" scratch on my rear hatch, and a couple of nasty dings and one minor crease on my rear quarter panel, if they're into that sort of thing.

Okay so I think I need to back out of my arrangement with Tesla at this point since my loyalty person is trying to help but I feel like they don't have all the information either... AutoVin claims they are wayyyy too busy to handle the volume in CA right now and while I admire your willingness to just hand your car over and hope for the best, you could be hit with several thousands of dollars of things when AutoVin does get to inspect it on behalf of USBank. I think you're taking a huge risk here... What gives you the confidence you aren't going to get a massive bill for damages and mileage several weeks down the line? And if you do, how do you plan to deal with it?

Jeff
 
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wamochi

Member
Apr 23, 2014
414
123
San Diego, CA
ok i just called tesla san diego and pressed '4' for deliveries. san diego has a new delivery center separate from the SC, but very closeby. anyway, i asked the DS if he knows anything about lease returns, and he said yes, they accept lease maturities there, and appointments are highly recommended. so i made an appt for 9/30 11:45a :( i'm sad now

i also asked will i be signing something or doing paperwork, and he said yes, they will prepare an odometer disclosure statement that will be signed and will be my proof that i dropped off the car that day and release me of liability. he said just make sure i have the license plates, 2 keys and charging cable and that's it.

i'm a little worried about what that place is gonna look like on 9/30 (he said there are 60 deliveries scheduled that day already), but hopefully i will be in and out of there quickly since i have an appointment. fingers crossed.
 
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Mar 18, 2016
136
83
SF Bay Area
ok i just called tesla san diego and pressed '4' for deliveries. san diego has a new delivery center separate from the SC, but very closeby. anyway, i asked the DS if he knows anything about lease returns, and he said yes, they accept lease maturities there, and appointments are highly recommended. so i made an appt for 9/30 11:45a :( i'm sad now

i also asked will i be signing something or doing paperwork, and he said yes, they will prepare an odometer disclosure statement that will be signed and will be my proof that i dropped off the car that day and release me of liability. he said just make sure i have the license plates, 2 keys and charging cable and that's it.

i'm a little worried about what that place is gonna look like on 9/30 (he said there are 60 deliveries scheduled that day already), but hopefully i will be in and out of there quickly since i have an appointment. fingers crossed.


The early lease return "offer" or "promotion" is likely secondary to the Loyalty Advisor's goal of selling you a new car, but my LA tried to explain the car return program, and he advised the Autovin inspection. They said this offer is made to certain owners, so it's not widely documented, and the confusion, while understandable, still means they have to take care of business.

I'm starting to think that they left the US Bank lease return issue as an "exception" so, as a person leasing through US Bank , I had the car detailed, and inspected a day later. I had similar interests to the inspector and he said "windshield chips" are a hot spot to look for. This was professionally repaired the day of the chip. It's also guaranteed by the shop that fixed the initial , but reported as excess wear and tear. It's now a mark smaller than a BB.

I did notice that he took a pic of the large plastic piece under the front air dam. This is the first thing to be hit by parking lot "stops" even at Tesla charge centers where you have to pull in forward. The early lease return "offer" or "promotion" is likely secondary to the Loyalty Advisor's goal of selling you a new car. The early lease return is being made to specific owners, so it's not widely documented, and the confusion during these "deliverathons" is understandable, however, they have commitments to deliver on, like fulfilling this offering.

I'm starting to think that they left the US Bank lease return issue as an "exception" so, as a person leasing through US Bank , I had the car detailed, and inspected a day later. I had similar interests to the inspector and he said "windshield chips" are a hot spot to look for. This was professionally repaired the day of the chip. It's also guaranteed

I agree with the previous poster that allowing the inspection to occur at the dealer may produce the blank check scenario. Not that I have my inspection, and downloaded pictures from the Autovin website, it's starting to sound like "just bring it in." If I look at the inspection report, it gives a specific wear and tear repair estimate, which looks acceptable. Since that's my only inspection, there is only one thing for me to consider repairing, and while I do have delivery of a P3D in late September, my advisor would reach out to me with details of the lease return.
 
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disillusioned

Member
Sep 22, 2015
120
126
Phoenix, AZ
Okay so I think I need to back out of my arrangement with Tesla at this point since my loyalty person is trying to help but I feel like they don't have all the information either... AutoVin claims they are wayyyy too busy to handle the volume in CA right now and while I admire your willingness to just hand your car over and hope for the best, you could be hit with several thousands of dollars of things when AutoVin does get to inspect it on behalf of USBank. I think you're taking a huge risk here... What gives you the confidence you aren't going to get a massive bill for damages and mileage several weeks down the line? And if you do, how do you plan to deal with it?

Jeff

I'll insist, accurately, that they told me they'd be recapturing the car and not to worry about it over and over. The point here is that there won't be an AutoVIN inspection if Tesla buys the car back for them to remarket, which was the prescribed intent to me.

And I mean, they communicated that they pushed the lease close date as the 12th (my delivery date).

Maybe I'm just trusting too much in my ability to raise holy hell if they try to screw me on this, but I like to live dangerously.
 

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