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Tesla offering free supercharging on Model 3's

gyozaman

Member
May 12, 2019
41
23
Vancouver
I purchased on Sept 13, picked up on Sept 14. I was told by SA that I would get 2 years free SC. I have been texting SA every few weeks and was told I would get it, then I wouldn't get it, and back to I would get it in the beginning of Oct. So far I haven't gotten the free SC on my account, and my SA is no longer responding to my texts. I am in Vancouver, Canada.
 

888tom888

Member
Jul 17, 2019
22
12
Los Angeles
i can see that my onlne account shows that I have free supercharging. It does NOT show on my Iphone Tesla app. All I see is my referral code link.
then last time I charged my display told me how much it cost me to charge. Not sure if it hit my credit card yet and if it does, I will complain. Anyone else know if the free supercharging shows up on your iphone app??
 

Bakerr6

Member
Oct 4, 2019
16
0
Ohio
I placed a service request this morning for this issue. My SA won't respond and the other SAs at my local Tesla tell me she is the only one that can solve the mistake.
 

dchobo

Member
Sep 18, 2019
77
18
Tesla Fremont Factory
i can see that my onlne account shows that I have free supercharging. It does NOT show on my Iphone Tesla app. All I see is my referral code link.
then last time I charged my display told me how much it cost me to charge. Not sure if it hit my credit card yet and if it does, I will complain. Anyone else know if the free supercharging shows up on your iphone app??

Same here.... the "free supercharging enabled" shows up only in my online account on the webpage... It does not show in the loot box in the Tesla app (which shows 2K miles credit from referral bonus). I have charged using SC and I don't get any display about the cost? Maybe I already removed my credit card from my account? (The loot box still says 2000 free miles remaining).
 
Oct 17, 2019
11
9
New Jersey
I am also in the waiting game, I took delivery on Sept 20th and my SA said I would get it and then said no my car isn't illegible (because I got a stealth) and then when I picked it up the delivery guy said it was on my account and would take up to 30 days to show up. It will be 30 days on Monday and I am doubtful. My SA isn't returning my messages either which is frustrating.
 

thoko

Member
Sep 5, 2019
19
2
Socal
I was there yesterday. They said en masse should be ALL BE done by the weekend but who knows! Woman that handles it was on vacation ...
Just thought I'd let you know that I'm still waiting on mine. Was wondering if you ever got yours approved?
 

thoko

Member
Sep 5, 2019
19
2
Socal
I ordered on Aug 31, took delivery on Sept12. After constantly following up with my SA's manager every week, I finally got my free supercharging approved and it shows up on my account online!
 
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